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This article applies to selling in: Italy

Change listings to Fulfilled by Amazon

  1. Go to "Manage Inventory" in your Seller Account and select All My Inventory view.
    If no products appear in the list, you will need to add them.

    Note to Pro Merchants: When adding a product, be sure to use a unique identifier for the SKU. Duplicate SKUs will result in listings for existing inventory being removed. See Merchant SKU Error.

  2. Select the product(s) you want to fulfil through Amazon in the "All My Inventory" view by ticking the box in the far left column.

  3. In the "Actions" drop-down menu, select "Change to Fulfilled by Amazon."
    This brings you to the "Convert to Fulfilled by Amazon" page.

    A. Click the "Convert Only" button if you are not ready to create your shipment.
    B. Click the "Convert & Send Inventory" button if you are ready to create your shipment.

  4. Follow online instructions.

Note: When you convert a product you fulfil to one that fulfils, the listing is removed from the website until inventory is received by an Amazon fulfilment centre.

This section applies to Pro Merchants only.

Merchant SKU Error

If you receive this message while converting your listing to 'Fulfilled by Amazon', then you have added a product with a Merchant SKU that is a duplicate for a product currently in the FBA inventory. Our fulfilment centres will be unable to fulfil current inventory, to process items that are returned by customers or to receive any inbound Units as a result of the duplicate Merchant SKU.

You have two options.

Option 1: If you entered a duplicate Merchant SKU by mistake, return to the All Inventory View page and do the following:

  1. Remove the listing with the duplicate Merchant SKU. (Check the box next to the item, select "Delete products and listings".)
  2. Add the new product again using a unique Merchant SKU.
  3. Wait approximately 24 hours and then add the original product using the original Merchant SKU. Our fulfilment centres will then be able to fulfil current inventory, process Units that are returned by customers and receive any inbound Units for this Merchant SKU.

Option 2: If you intended to use a duplicate Merchant SKU to replace existing listings, Contact Seller Support. Request assistance with deactivating the old listing and converting the new listing to Fulfilled by Amazon.

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