You can buy shipping and related services, as well as
purchase and print shipping labels, using Buy Shipping in Seller Central. If you need
information about return labels instead of shipping labels, see Manage
Note: Currently only carriers that offer shipping from China are available on Buy Shipping in Italy.
The following browsers are supported and are required to
print shipping labels successfully through Buy Shipping:
Chrome (latest version)
Firefox (ESR 38 and above)
Internet Explorer 11, latest version
Safari (latest, versions 5.1, 6, and 7 as
of May 2014)
On the Manage Orders page, you can buy
shipping either from the list view or from the order details.
From your seller account, go to
> Manage Orders
, and then click the Buy shipping button for
the order you want to ship. You can also access the Buy shipping button from
the Order details
page by clicking the order number.
The Buy Shipping process is on the order
The first row asks for the Ship from location,
Ship date, and label print orientation.
Below this row, enter the package dimensions of the outer-most shipping container,
and weigh the package with all packing materials included. When you ship an item for
the first time, we store the package size and weight. The next time you ship the
item, the size and weight will automatically pre-populate.
Sometimes our systems
will associate a higher weight with a product than the weight you provide for that
product. If this happens, you will see a warning about the weight you entered for
a package. Confirm that the weight you entered is correct before proceeding. To
learn how to submit product information corrections, see There is a mistake on a
product detail page. How can I correct it?
Next, select a shipping service, any optional services, and the label print
orientation (if offered). If you've configured your Buy Shipping preferences ahead of time, your
shipping services and optional services will be automatically selected according to
the available services, your preferences, and the lowest available cost. If the
shipping service you have chosen offers the option to change label print orientation,
you can change this on the top row. This setting will be automatically stored and
pre-populated for shipping services that offer this option. You can enter or update
your Buy Shipping preferences by clicking the link at the bottom of the Buy Shipping
Note: To view all available shipping services, on the Buy
Shipping page, click the See all options
link. The options will differ depending on the carrier.
If there are any additional inputs needed for the shipment, this information will be
shown below the service selection area. Once all the information is provided select
Buy Shipping to print your shipping label.
Buy Shipping FAQ
Why don’t I see any shipping services available?
Buy Shipping currently offers domestic carriers in Germany and the United
Kingdom in EU. In France, Spain and Italy, Buy Shipping currently only offers
carriers for shipping from China. Please review the Buy Shipping from China
page for China carrier coverage.
Why can’t I buy shipping labels in bulk?
The bulk Buy Shipping functionality on the Manage Orders page
is currently only available for domestic shipments. International shipments,
including shipments from China, must use Buy Shipping on the order details
Packages with multiple parts
Buy Shipping does not support the use of different packages for separate parts of one product. It is not possible to buy separate shipping with different labels and tracking numbers for individual parts or pieces of one product listing.
To buy shipping for separate products in one order
(individual line items, not multiple parts of one product), buy delivery for the first
item by including the quantity of each item in the package and then return to the
Order Detail page
to buy shipping for the next item. You can repeat this process for other items as
For more information about how to buy shipping, see Buy Shipping.
For more information about return labels instead of
delivery labels, see Manage Returns.
Invoicing and Chargebacks
The payment for the shipping services depends on the carrier
selected. Please refer to the individual carrier pages for details on payments.