Amazon provides the estimated delivery time to buyers on the offer listing and checkout pages. We base this estimate on the time between when the buyer places an order until the order is delivered to the buyer's address.
Total Delivery Time = Handling Time + Transit Time (+ any holidays)
Handling time: Handling Time (also known as Production time or Lead time to ship) is the time between when the buyer places the order and when you hand the order over to the delivery service. Handling time is part of the delivery time calculation displayed on the offer listing and checkout page. You can change your default handling time and also customize your handling time at a SKU/ASIN level.
Transit time: The time between when you hand the order over to your carrier until its delivery to the buyer's address. You can modify the transit times for your SKU/ASINs by editing your shipping templates.
Default handling time refers to the handling time set at an account level and will apply to all your products by default unless you specifically change the handling time for your SKUs/ASINs. You can view the default handling time in shipping settings under General Shipping Settings. You have the option to set the default handling time to one business day or two business days.
Change Default Handling Time:
To change your default handling time:
Product level handling time refers to the handling time that you can set for specific SKUs/ASINs. You can set customized handling time for a specific product separately as well as in bulk by overriding your default handling time for selected products.
Change Offer level Handling Time:
In order to change handling time for each SKU/ASIN separately:
There are three ways you can modify the handling time in bulk at offer level:
Using Inventory Loader:
Using Listing Loader:
Using Price and Quantity File:
Amazon generates handling time recommendations for a product based on your overall delivery performance, your actual delivery performance for that product, and delivery performance of similar products on Amazon. The recommendations are refreshed monthly and are based on the prior month’s handling time historical performance to reflect the most recent fulfillment capabilities.
We encourage you to regularly monitor and update your handling times recommendations. Setting more accurate handling times will enable more accurate estimated delivery dates to customers.
To view and configure your recommended handling times, please follow the below steps: