Important: Failure to comply with FBA
product preparation requirements, safety requirements, and product restrictions may result in
the refusal of inventory at the Amazon fulfillment center, disposal or return of inventory,
blocking of future shipments to the fulfillment center, or charging for preparation or for
noncompliance at the fulfillment center. Please share these requirements with your carrier or
vendor to ensure that they fully understand these requirements.
Box content information
Providing box content information improves the management of your inventory within Amazon
and helps your products become available for sale more quickly. For more information, see
Provide box content
Important: Failure to provide accurate box content
information might result in blocking of future shipments, and a manual processing fee will
During shipment creation (even if you select Skip providing box
contents), make sure that:
Each box contains inventory from only one shipment ID. Do not combine items from
multiple shipments in the same box. You can find the shipment ID on the
Summary page for that shipment.
The shipment details listed on your shipping plan match the shipment being sent to the
fulfillment center, including:
The following requirements apply to all boxes shipped to Amazon fulfilment centres whether
by small parcel delivery, less than truckload (LTL) or full truckload (FTL) shipping.
Each box you include in the shipment must have its own uniqueFBA Box ID label
printed from your Shipping Queue.
Use a rigid, six-sided container with flaps intact. Boxes must sufficiently protect the
contents during transit and processing at Amazon's fulfilment centres. Examples of
appropriate containers include RSC (regular slotted carton), B flute, ECT-32 (edge crush
test), 200BH (burst strength).
Do not use pallet-sized boxes (also known as "gaylords").
Boxes must be packaged so that the contents can withstand the rigours of transportation
and processing at Amazon fulfilment centres. If you need to use dunnage while transporting
your shipments to the fulfilment centre, ensure that you use Amazon-approved forms of
dunnage (please refer to Packing material section below).
be covered in packing tape as this prevents them from being able to be recycled
contain metal staples or plastic corner protectors
be made of wood or metal
be secured or bundled together using plastic straps or tape.
Watch this brief video for examples of how to prepare your boxes for shipment to Amazon
Box weight and dimensions
Boxes containing multiple standard-size items must not exceed 63.5 cm on anyside. A box
may exceed the 63.5 cm if it contains oversize units that measure longer than 63.5 cm.
Boxes that are excessively large relative to the oversize units may be subject to
restriction of shipping privileges, additional fees, or refusal at a fulfillment
If you are using an Amazon-partnered carrier, make sure that you accurately weigh and
measure boxes and pallets to ensure that the correct values are supplied for every
Boxes must not exceed the standard weight limit
of 23 kg, unless they contain one single oversized item that exceeds 23 kg.
Boxes weighing between 15 kg - 23 kg must contain "Heavy Package"
label viewable from the top and sides of each heavy-weight container (5
labels in total).
For a single oversized item that exceeds 15 kg, attach a "Heavy Package"
label from the top and sides of each heavy-weight container (5 labels in
Important: Box weight and dimension policies are strictly
enforced. Sending overweight cartons to the fulfillment center may lead to blocking of
Note: Accurate box weight and dimensions are required for all shipments,
even if you opt to not provide box content information in Seller Central.
Using appropriate packing material ensures your shipment quickly moves through the
fulfillment center receiving process and protects our associates from potential safety
issues. Polyethylene foam sheeting
Full sheets of paper (heavy-weight kraft paper is best)
Inflatable air pillows
Polyethylene foam sheeting
Do not use these:
All types of packing peanuts, including those made of biodegradable material or corn
In all European countries - 800x1200 mm
Euro/CHEP certified DIN 15146
Only in United Kingdom - 1000x1200 mm 4 way
access wood pallets, GMA grade B or higher.
Pallets shipped internationally must be heat
treated to ISPM-15 standard.
Pallets can be built up to a maximum of 1.8 meters high, including the pallet. Double
stacked pallets: 2.7 meters for DE /CEE and 3.0 meters for UK, FR, IT and ES. For details, see European FCs addresses and
delivery specifics prior to shipping items.
Oversized items must not be placed vertically on the pallet.
Oversized items, such as mattresses, can be placed horizontally on two merged pallets.
If a single item being shipped cannot fit on a 1000x1200 mm (UK) or 800x1200 mm pallet
(rest of EU) without overhanging the edges, bundle two pallets together. Ensure that the
pallets are properly attached together on the shortest side (1000 mm or 800 mm), that
items are attached to the bundle pallets and that the short side of the pallet faces the
rear of the vehicle. Please note that the longest side of the item should be placed
horizontally on the pallets.
Regardless of pallet option, pallets must not
exceed 500kg in gross weight including the weight of the pallet.
Palletized deliveries must be made on a vehicle
that is able to reverse up to our loading bay door and allows access to the rear of the
vehicle by powered industrial pallet trucks. This should be at least a 7.5t vehicle or
greater with a reinforced floor.
All pallets must be stretch wrapped in
transparent plastic foil (opaque foil is not allowed) and loaded with the short side
facing the rare of the vehicle.
We cannot accept packages that are handed in
at the reception.
Private domestic vehicles are not allowed to make deliveries to Amazon's fulfilment
centres. To avoid disappointment, we strongly recommend that you use a reputable carrier
company to deliver deliveries on your behalf.
You acknowledge that the US Department of Commerce Bureau of Industry and Security has
restricted and may in the future restrict dealings with Huawei Technologies Co. Ltd. and
certain of its non-U.S. affiliates included on the bureau’s Entity List ("Huawei Listed Entities"). You are
responsible for complying with these restrictions, as updated from time to time, in relation
to any products, software, or technology ("items") that you receive from Amazon or its
affiliates. This includes ensuring that you do not remove, transfer, or accept any items,
including inventory, that are subject to these restrictions from Amazon or its fulfillment
centers if you are a Huawei Listed Entity or for the purpose of transferring or delivering
such items to a Huawei Listed Entity.