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This article applies to selling in: Italy

View Transactions Page

This page displays a summary view of the transactions that have occurred in the account since the last settlement date up until closing on the previous day. A transaction can be a charge or credit that is initiated by Amazon, an order, a refund or an adjustment.

To view the transaction, click "View" at the right side of the summary line. See section 8.1.2 " Transaction Detail Page " for more information related to the detail view.

You can further modify the transaction view by filtering the results or by searching for transactions that meet your criteria.

Filter view by: Use this drop-down menu to modify the list of transactions by specifying a type of transaction and a specific period of time.

You can filter by the following:

  • All transactions: This shows all transactions regardless of type.
  • Order payment: This shows only transactions that are related to the payment of orders.
  • Refund: This shows only transactions that are related to refunds.
  • Miscellaneous Adjustments: This shows fees that are categorised as miscellaneous, which may include subscriptions, other fees related to service and credits or charges that were initiated by Amazon.
  • Chargeback: This shows only transactions that are related to chargebacks. Chargebacks are charges or credits that are specifically related to credit card claims. For example, if a buyer calls their credit card company and refutes a charge related to the merchant's sale, the corresponding transaction will be noted here as a chargeback.
  • A-to-Z Guarantee: This shows all transaction charges or credits related to A-to-Z Guarantee claims that were initiated by the buyer.

Select a period of time: Use this feature to specify a range of dates for the list of transactions.

  • Statement period: Select all transactions from the previous settlement date.
  • Period of days: Select a set number of days of transactions.
  • Custom date range: Select your own time period.

After you select an option, click "Update" to see the results.

Search for a transaction: This allows you to search for an order using the order number.

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