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This article applies to selling in: Italy

Use Buy Shipping services

Buy Shipping currently only offers shipping carriers from China in Italy.

With Amazon's Buy Shipping, you can buy shipping labels individually or in bulk, ship and confirm your orders, and track your shipments.

For instructions on purchasing shipping through Buy Shipping, see Buy shipping through Seller Central, Buy shipping in bulk, and Merchant Fulfillment API.

Buy Shipping benefits and features

Table 1. Benefits:
Offer shipping solutions that can meet the customer delivery promise Buy Shipping automatically suggests shipping services based on services that can meet the delivery promise to the customer, your carrier preference, and lowest available cost.
Help safeguard your performance metrics Negative Customer Feedback: If you ship on time with tracking via Buy Shipping, and the buyer leaves seller feedback solely related to delayed or undelivered packages, you can request to have the feedback reviewed. If approved, the impact of the feedback is removed from your Order Defect Rate, and the buyer’s comment will display with a strike-through and the statement: The fulfillment issues associated with this order were not due to the seller. To learn more, see Can Amazon remove feedback I received?

The customer feedback policy ensures sellers are only responsible for shipping their products on time and are not penalized for delays out of their control.

A-to-z Guarantee claims: If you purchase Amazon's Buy Shipping and ship on time, you are protected against A-to-z claims where a customer reports problems with delivery. Those claims will not affect your Order Defect Rate but you are still responsible for the financial loss of these claims.

Prepare for Seller Fulfilled Prime You must use Buy Shipping for at least 98% of Seller Fulfilled Prime products. Using Buy Shipping for all of your orders can help you transition to Seller Fulfilled Prime faster. For more information, see Seller Fulfilled Prime.
Table 2. Features:
Save time when buying shipping

Bulk Shipping: Buy labels in bulk up to 100 orders at once.

Note: Bulk Shipping is currently not available for international shipping.

Amazon Print Connect: Use Amazon Print Connect to purchase shipping and send labels directly to your preferred thermal or laser printer with just one click. Go to Amazon Print Connect to learn more.

Shipping Preferences: Set predefined shipping preferences, creating custom packaging types, and selecting confirmation options. To know more about shipping preferences, see Buy Shipping preferences.

Send feedback and suggestions to buy-shipping-feedback@amazon.com. We value your feedback and will review your input carefully as we prioritize feature improvements.

Note: If you need to void or change a shipping label, see Reprint a shipping label.

If your buyer doesn’t receive their order, see What if a buyer says they didn't receive their order?

For details about removing buyer feedback about your order, see Can Amazon remove buyer feedback?

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