Sell on Amazon Sign In
This article applies to selling in: Italy


Note: This report shows replacements issued to customers for completed orders. View the Replacements report.

Field definitions

Online Header Download Header Description
Date shipment-date DD-MON-YYYY. Date of free replacement shipment
Merchant SKU sku Seller’s item identifier
ASIN asin Amazon Standard Inventory Number
Warehouse ID fulfillment-center-id Fulfillment center shipping this unit
Original Warehouse ID original-fulfillment-center-id Original fulfillment center shipping free replaced item
Quantity quantity Units shipped in replacement shipment
Currency currency Local currency for the transaction
Price Per Unit item-price-per-unit Retail value of item replaced
Replacement Reason Code replacement-reason-code Reason for replacement: see Free Replacement Reasons section below.
Original Customer Order ID original-amazon-order-id Order ID of original shipment

Free Replacement Reasons

Code Reason
0 Other
1 Was lost
2 Defective
3 Damaged in shipping
4 Shipped wrong item
5 Item missing from shipment
6 Lost by shipper
7 Catalog error/wrong item ordered
8 Shipped to wrong address
9 Delivery problem (correct address)
10 Damaged due to DC/FC handling
11 Shipment in cleanup: item not received
12 Policy exception/customer error

Sign in to use the tool and get personalized help (desktop browser required). Sign In

Reach hundreds of millions of customers

Start selling on Amazon

© 1999-2022,, Inc. or its affiliates