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This article applies to selling in: Italy

Error 8541

What Causes Error 8541?

This error is commonly referred to as a “single matching error” and occurs when your Product ID (UPC, EAN, JAN, ISBN, etc.) corresponds to the Product ID of an existing ASIN; that is, some of the information you’re submitting contradicts the product information (title, brand, color, size, etc.) that is already present for that particular ASIN.

Error Message:

The provided SKU [SKU] conflicts with the Amazon catalog. The Standard Product ID value(s) provided for this SKU corresponds to the ASIN [ASIN]; however, some information is in conflict with the Amazon catalog. Following are the conflicting attribute values(s): Brand (Merchant: [MERCHANT_VALUE] / Amazon: [AMAZON_VALUE]). If your product is this ASIN, modify these attributes to reflect Amazon catalog values. If your product is different from this ASIN then check if the Standard Product ID value(s) are correct.

How to Solve and Prevent Error 8541:

  • Check to make sure that the Product ID you had provided is correct. If it’s incorrect, enter the correct Product ID in your file and resubmit.
  • If you have provided the correct Product ID, follow these steps:
    • Update the attributes in your file to match those in the catalog (these attributes are provided in the error report) and resubmit your file; OR
    • Replace your entry under the Product ID and Product ID Type column with the ASIN provided in the error report and resubmit your file.

If the information in the Amazon catalog for this product appears to be incorrect, contact Seller Support.

Note: A common cause of this error is the result of manufacturers reusing UPCs or EANs; for example, in apparel, barcodes are sometimes reused after 3 years. Please ensure you are matching your product to the correct ASIN.
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