The Reimbursements report provides itemized details for all reimbursements, including those requested by you and those that are generated automatically. Reimbursements appear in your account 4-5 days after the reimbursement is approved.
Reimbursements also appear in the Payments report. To locate a reimbursement:
Reimbursements can take up to five days to appear in the report after they have been approved. When more than one reimbursement is processed on the same day for the same issue, they may be combined into a single transaction.
Online report header | Downloadable report header | Description |
---|---|---|
Date | approval-date | The date the reimbursement was approved. |
Reimbursement ID | reimbursement-id | The unique identifier for this reimbursement. Each reimbursement may include multiple line items. |
Case ID | case-id | The unique identifier assigned to the case when you request a reimbursement. |
Amazon Order ID | amazon-order-id | The unique identifier assigned to the customer order. This field is empty if the reimbursement is not associated with an order. |
Reason | reason | The reason for the reimbursement (for example, Damaged: Warehouse). |
Merchant SKU | Sku | The merchant SKU (stock keeping unit) is the unique identifier you assigned to your product. |
FNSKU | fnsku | The fulfillment network SKU (stock keeping unit) is the unique identifier Fulfillment by Amazon assigned to your product. |
ASIN | asin | An ASIN (Amazon Standard Identification Numbers) is a unique identifier assigned by Amazon to products in the Amazon product catalog. The ASIN can be found on the product detail page. |
Title | product-name | The name of your product. |
Condition | condition | The condition of your item (for example, New). |
Quantity | quantity | The total number of units reimbursed for this line item. |
[Does not appear in the online version] | currency-unit | The currency for the applicable marketplace. |
Amount Per Unit | amount-per-unit | The per-unit reimbursement amount for this line item. |
Quantity Reimbursed [Cash] | quantity-reimbursed-cash | The total number of units reimbursed with cash. |
Amount Total | amount-total | The total amount of the cash reimbursement for this line item. |
Quantity Reimbursed [Inventory] | quantity-reimbursed-inventory | The number of units reimbursed with inventory. |
Quantity Reimbursed [Total] | quantity-reimbursed-total | The total number of units reimbursed with either cash or inventory (Quantity Reimbursed [Cash] + Quantity Reimbursed [Inventory]). |
Under circumstances where Amazon takes responsibility for paying you the Replacement Value of an item as set forth in the FBA Service Terms, we will reimburse you based on our estimate of fair market value less FBA and Selling on Amazon fees that are applicable to the item.
For more information, please refer to the FBA Lost and Damaged Inventory Reimbursement Policy.
This report shows itemised details of your FBA reimbursements including reimbursements initiated by you and reimbursements that were generated automatically. For reimbursements you requested, a Case ID is included in the report entry. You can click on the Case ID to go to the Case Details.
Reimbursements are reported after they have been approved. Processing can take up to five business days so the related transaction may not be immediately available in your Payment Reports. When more than one reimbursement is processed on the same day for the same issue these reimbursements may be combined into a single transaction.
Online Header |
Download Header |
Description |
Date |
approval-date |
Date the reimbursement was approved for payment. |
Reimbursement ID |
reimbursement-id |
Unique identifier for a processed reimbursement. May include multiple line item. |
Case ID |
case-id |
Associated case ID if reimbursement was requested through Contact U. |
Amazon Order ID |
amazon-order-id |
Unique ID assigned to the order (empty if not applicable). |
Reason | reason | Reason the reimbursement was issued, for example "Damaged: Warehouse". |
Merchant SKU |
sku |
Stock Keeping Units (SKUs) are unique blocks of letters or numbers that identify your products. SKUs can be assigned by the selle. |
FNSKU |
fnsku |
Unique identifier assigned by Amazon to products stored in and fulfilled from an Amazon fulfilment centre. |
ASIN |
asin |
Amazon Standard Identification Numbers (ASINs) are unique blocks of 10 letters or numbers that identify products. ASINs are assigned by Amazon. You can find the ASIN on the product detail page. |
Title |
product-name |
The title of your product. |
Condition |
condition |
The condition of your item, for example “New”. |
Quantity |
quantity |
Number of Units reimbursed for this line item. |
currency |
Local currency for this market. |
|
Amount Per Unit |
per-unit-reimbursement-amount |
Reimbursement amount for a single Unit in this line item. |
Total |
total-reimbursement |
Total reimbursement amount for all Units in this line item. |