This page provides information about the Amazon-partnered carrier options that are available to FBA sellers for small parcel deliveries (SPD) within the UK, France, Germany, Spain, Italy, Sweden, Poland, and the Netherlands, and less-than-truckload/full truckload (LTL/FTL) shipments (also called pallet shipments) within the UK, France, Germany, Spain, and Italy.
As of May 19, 2022, the Amazon Partnered Carrier program for small parcel deliveries is available for sellers shipping from a Poland based address to Amazon fulfillment centers in France, Germany, Spain, Italy and from a Sweden based address to Amazon fulfillment centers in France, Germany, Spain, Italy, and Sweden.
When preparing your shipment to a fulfillment center via the shipment creation workflow, you will see an option to use Amazon or an Amazon-partnered carrier, in the Delivery services section.
For more information, go to Partnered Carrier program - Small parcel deliveries FAQ.
To participate in this program, follow these steps:
Delivery charges are based on the dimensions and weight of the parcels or pallets, the address where the shipment originated and the destination fulfillment center. The estimated cost of these charges will be subject to adjustment if Amazon or the carrier determines that the actual weight or dimensions of the package are different from the weight or dimensions provided by you. To learn more about providing box details, go to Amazon Partnered Carrier Program: Provide details.
To participate in partnered carrier pallet shipments, follow these steps:
Delivery charges are based on the quantity, dimensions and weight of pallet or pallets, the address from which the delivery originated, and the destination fulfillment center. The estimated cost of these charges will be subject to adjustment if Amazon or the carrier determines that the actual weight or dimensions of the package are different from the weight or dimensions provided by you, if the products on the pallets need to be re-stacked, or if the pallets have been damaged.
You can cancel Amazon or Amazon-partnered small parcel delivery shipments up to 24 hours after approving the estimated shipping charges.
For Amazon-partnered pallet shipments, you can cancel up to one hour after approving the estimated shipping charges.
Go to your shipping queue and follow these steps:
You can cancel the charges for Amazon-partnered pallet shipments up to one hour after you have approved the charges. If your shipment pickup date is more than two business days away, you must cancel your shipment in Seller Central and create a case with Selling Partner Support to request a refund. For more information, go to Amazon Partnered Carrier pallet shipments - frequently asked questions.
To help make your inbounding experience more efficient with DHL follow the below guidance:
|Minimum or Maximum parcel measurements||15cm x 11 cm x 1 cm or 120cm x 60cm x 60cm (rectangular shape)|
|Additional marking as heavy goods||Parcels heavier than 20 kg up to maximum weight (31.5kg) need to be marked with a red tape as heavy.|
The outer packaging of a parcel should be in the form of a box, not plastic bags or other used material. Items should be packed safely, with no sharp corners sticking out.
To find out more about packaging materials for secure shipping, visit the DHL website.
To prevent delays shipping parcels, labels need to be in the right position and not be covered. No unnecessary barcodes should be placed onto the box, and the DHL label barcodes must be clearly visible. Use a label quality of at least SRP class B.
Ineligible postal codes for the Partnered Carrier program are as follows:
|Livigno, Campione d’Italia||23041, 22061|
|San Marino||47031, 47890-47899|
|Germany||18565, 25845, 25846-25847, 25849, 25859, 25863, 25869, 25929-25933, 25938-25942, 25946-25949, 25952-25955, 25961-25970, 25980, 25985-25986, 25988-25990, 25992-25994, 25996-25999, 26465, 26474, 26486, 26548, 26571, 26579, 26757, 27400, 27498, 83209, 83256|
|Spain||Balears: 07000-07999, Canary Islands: 35000-35999, 38000-38999, Ceuta & Melilla: 51000-52999|
|France||17410, 17580, 17590, 17630, 17670, 17740, 17880, 17940, 22870, 29242, 29253, 29259, 56360, 56590, 56780, 85330, 85350, Corsica: 20000-20999|
|United Kingdom||BT1-82, BT92-94, BT99, GY1-9, HS1-9, IM1-9, IV1-28, IV 36, IV40-56, IV63, JE1-4, KA 27-28, KW1-17, PA20-38, PA41-78, PH18-26, PH31-44, PO30-41, TR20-25, ZE1-3|
Amazon MWS also includes Amazon-partnered carrier options. For more information, go to Introducing Selling Partner API.
To enable this service, follow these steps in Seller Central:
Once you have accepted the terms and conditions, you will be able to use the program through MWS. For instructions, see Using an Amazon or partnered carrier for your inbound shipments (available only in English).