There are two options for packing products to be sent to an Amazon Fulfillment Center:
The inventory you send to Amazon may be split into multiple shipments assigned to different fulfillment centers based on the product size and category and other fulfillment network factors, such as special product storage and handling requirements at the fulfillment center.
No. Amazon chooses the fulfillment center where your inventory will be stored based on several factors, including the products' size and category, your address, and other fulfillment network factors, such as special product storage and handling requirements at the fulfillment center.
To find out where your products are stored, you can create a test shipment in your seller account and verify the destination address.
When you create a new shipping plan through the Send/Replenish inventory option in the Manage Inventory page of your seller account or you work on an existing shipping plan which has not yet been completed, you are guided through the preparation of your shipment to an Amazon Fulfillment Center and prompted to select one of the following delivery methods:
Fulfillment by Amazon Shipping and Routing Requirements apply to all boxes shipped to Amazon fulfillment centers whether by small-parcel delivery or pallets. Please read these requirements carefully to ensure your shipment is successfully received into the fulfillment center.
Once you have chosen your shipping method and carrier, you will be then able to enter the following references received from your carrier in order to enable tracking of your products in-transit:
To avoid disappointment, we strongly recommend you use a reputable carrier company to deliver shipments on your behalf. Private domestic vehicles are not allowed to make deliveries to Amazon's fulfillment centers.
Yes, our Partnered Carrier Program gives FBA sellers access to preferred transportation rates for small-parcel deliveries to our fulfillment centers.
When you create a new shipping plan through the Send/Replenish inventory option in the Manage Inventory page of your seller account or you work on an existing shipping plan which has not yet been completed, you are guided through the preparation of your shipment and prompted to generate shipping labels. For small-parcel deliveries, you must print shipping labels (one per box), containing the destination address and return address, to be affixed to the outside of each sealed box in addition to the carrier label.
Adhesive blank labels can be found at most office supply stores, or you can purchase them online on Amazon websites.
No. Sellers with shipments that originate from overseas will need to arrange the import and customs clearance of the shipment and then arrange for the delivery to our facility. Amazon may not be used as the consignee, importer of record or final address when shipping from overseas.
All shipments require delivery appointments except for small parcel deliveries by our Partnered Carrier. Please note that in the absence of a delivery appointment, the fulfillment center may refuse to accept the shipment.
To schedule a delivery appointment with the Fulfillment Center, you must download the Fulfillment by Amazon Booking Form, fill it out and e-mail it to your carrier. You will need the FBA Shipment ID and Amazon reference ID to complete the form. You can locate these numbers as well as other shipment information on the Prepare Shipment page on the shipment creation workflow. Your carrier will use this information to schedule a delivery appointment with the fulfilment centre via the Carrier Appointment Request Portal.
Most carriers assume limited liability for damage or loss in transit depending on the cause. If your units are damaged, we recommend filing a damage claim with your carrier. Amazon is not responsible for damage during shipment to a fulfillment center.