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FBA Subscribe & Save

Subscribe & Save allows Amazon customers to sign up for regular deliveries of products they use frequently. Subscribers receive up to 10% off their Subscribe & Save orders, as well as free shipping. As an FBA seller, you can apply to include your eligible FBA offers in Amazon's Subscribe & Save program.

When a customer chooses to subscribe to a product delivery, they choose the product, how many they want delivered and how often. They receive a 5% discount per subscription until they have 3 subscriptions delivered each month, after which they will receive a 10% discount on their entire order.

For more information about the customer program, see Subscribe & Save.

The discount is applied to the selling price that you set for the products you offer as subscriptions, and is deducted from your revenue. Amazon FBA then picks, packs, and ships your Subscribe & Save order.

Important: FBA sellers who want to participate in Subscribe & Save must meet certain eligibility requirements outlined later in this article. All participating sellers are subject to the FBA Subscribe & Save Seller Terms and Conditions. Amazon reserves the right to change the conditions of the Subscribe & Save program, including eligibility requirements and discounts.

What does the FBA Subscribe & Save detail page look like?

  • The buybox will default to Subscribe & Save and display to the customer how many more deliveries they need to meet a higher discount threshold.
  • If customers require your products straight away, they can select “One-time Purchase” in the buybox.
  • In order for your Subscribe & Save offer to appear on the detail page you need to be winning the Buy Box. For more information see How the Buy Box works

Why should I use Subscribe & Save as a seller?

  1. Subscribe & Save's subscription model is particularly useful in marketing brands because it facilitates repeat purchases of the same product, which in turn may lead to increased loyalty.
  2. FBA Subscribe & Save sellers have access to a forecasting report which looks at 8-week unit demand from subscriptions. This can ultimately help your business improve inventory planning.
  3. Your products are automatically added to the Subscribe & Save Storefront so there is the possibility of increased visibility when customers browse specifically for Subscribe & Save enabled ASINs.

Eligibility requirements

If you are eligible, you can participate in Subscribe & Save by enabling the program in your account settings. Eligibility criteria include your sales history and seller performance metrics, among other factors. To participate, you must, at a minimum, have an FBA account that:

  • Is in good standing
  • Has a feedback rating of 4.7 or higher
  • Has been selling in FBA for three months or longer

Eligible product categories and discounts

Product category Discount for customers receiving deliveries for 1-2 product subscriptions on the same delivery day in the same month* Discount for customers receiving deliveries for 3 or more product subscriptions on the same delivery day in the same month*
Beauty 5% 10%
Grocery 5% 10%
Baby Products 5% 10%
Health & Personal Care 5% 10%
Pet Supplies 5% 10%
Consumer Electronics 5% 10%
Home Improvement 5% 10%
Kitchen 5% 10%
Lawn & Garden 5% 10%
PC 5% 10%
Sports 5% 10%
Home 5% 10%
Office Products 5% 10%
Automotive 5% 10%
Musical Instruments & DJ 5% 10%
BISS 5% 10%
Camera 5% 10%

*For customers to receive the discount they can subscribe to any offer available in the program and are not just limited to your available inventory.

Case Example 1: If a customer subscribes to 1 of your products and 2 products from other sellers/Amazon, they will reach the 10% discount providing they arrive on the same delivery day in the same month

Case example 2: If a customer subscribes to one of your offers selecting a quantity of 5 this only counts as 1 Subscription.

Subscribe & Save orders

There are two types of Subscribe & Save orders: sign-up orders and replenishment orders.

  • Sign-up orders are the customer's initial order subscribing to a product in the Subscribe & Save program. In order for your Subscribe & Save offer to appear for a product, your offer must be the Buy Box offer. For more information, see How the Buy Box Works.
  • Replenishment orders are automatically created according to the frequency set by the customer. Subscribe & Save customers can set deliveries at monthly intervals, from one to six months.

You can view your Subscribe & Save orders in the Transaction View of the Paymentsreport page.

Subscribe & Save program requirements

Only eligible products can be included in the Subscribe & Save program. Products must be offered through FBA and you must maintain an in-stock percentage of at least 85%.

For eligible offers, the Subscribe & Save discount is applied to your price for the product on the day the order is placed. The discount amount is up to 15%, depending on the total number of products the buyer has subscribed to and the product category of the offer. The discount applies to the selling price that you set for the products you offer as subscriptions and is deducted from your revenue. FBA picks, packs, and ships your Subscribe & Save order.

Note: Amazon Family customers receive a flat 15% discount on nappies regardless of the number of subscriptions.

Coupons and promotions

Any coupons or promotions you offer also apply to your Subscribe & Save products. For example, if you run a promotion offering a 20% discount on a product that is also available through Subscribe & Save, that discount will be added to existing subscriptions and will result in a total discount greater than 20% for subscriptions.

Seller performance metrics

In tandem with normal seller performance checks on your account, we monitor the following for SnS performance in order to protect the customer experience:

  1. Cancellations on replenishment orders due to out-of-stock
  2. Price Increase on replenishment orders
  3. Good standing as a seller

If your performance on FBA Subscribe & Save falls below expectations in relation to the points above, we will send performance notification emails (please ensure your notification preferences in Seller Central are updated). Failure to resolve these issues can lead to (1) suspension of new subscriptions (the SnS buybox will disappear automatically on the detail page), (2) Cancellations of existing subscriptions, or (3) removal from the program.

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