This article applies to selling in: Italy
Pre-paid return label requirements
Pre-paid return label files must meet the following requirements:
The file size cannot be larger than 2MB.
The file must be one of these supported file types:
The label must include the return address in plain text.
The label must include the carrier tracking number (if available) and estimated return shipping costs.
Optional: The label can provide custom return instructions.
If the buyer uses your pre-paid return label, you might be able to deduct the cost of the return from the refund amount.
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