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This article applies to selling in: Italy

Error 8804

The variation family you are trying to create for the parent SKU [SKU] contains inconsistent information for the attribute [ATTRIBUTE]. [ATTRIBUTE] must be the same for all members of the family. Your products were listed successfully but the variation relationship was not created. Please ensure all products in a variation family have the same value for [ATTRIBUTE].

This error occurs when you are updating a variation family that has an inconsistent value for an attribute that must be the same across all children.

Follow these steps to resolve this error:

  • Identify the different values that have been provided for the attribute

    Note: This includes differences in whitespace, punctuation, and capitalisation.
  • Determine what the correct action is and update the SKUs:
    • Remove certain SKUs from the variation family since they are fundamentally different
    • Correct the SKUs to make it consistent
  • Resubmit your variation update request
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