Sell on Amazon Sign In
This article applies to selling in: Italy

Order cut-off times

Sellers are able to set their own order cut-off times for Premium Shipping options and Seller-Fulfilled Prime based on their business needs.

Any change made to the order cut-off times will impact both your Seller-Fulfilled Prime and Premium orders.

Create or modify the latest time of day that you can receive a Prime or Premium Shipping order and dispatch it the same day:

  1. On Seller Central go to Settings and click Shipping Settings.
  2. On the Shipping dashboard identify the Order cut-off times section.
  3. Click Edit.
  4. Set your time zone.
  5. Set the desired order cut-off time for each Premium Shipping option.

Customer facing cut-off times

Customers will see a cut-off time one hour prior to the one you set for your Prime and Premium Shipping options to allow for order processing. For example, if you have set the cut-off time for Next Day Shipping as 3 p.m., customers see the cut-off time as 2 p.m.

How shipping requirements and delivery promises change depending on when the order was placed

If an order is placed before your cut-off time you must ship the item the same day. However, if an order is placed after cut-off time, you can ship the item the next business day.

Order before customer-facing cut-off time Order after customer-facing cut-off time
Order Shipping Option One-Day Shipping One-Day Shipping
Seller set cut-off time for Two Day Delivery 1 p.m. 1 p.m.
Customer-facing order cut-off time 12 p.m. 12 p.m.
Order Time and Date 11 a.m., Wednesday, 14 September 2016 2 p.m., Wednesday, 14 September 2016
Dispatch-by Date Wednesday, 14 September 2016 Thursday, 15 September 2016
Deliver by Date Thursday, 15 September 2016 Friday, 16 September 2016
Note: Changing your order cut-off will not change the Seller-Fulfilled Prime and Premium Shipping performance requirements that you are required to maintain.

Sign in to use the tool and get personalized help (desktop browser required). Sign In

Reach hundreds of millions of customers

Start selling on Amazon

© 1999-2020,, Inc. or its affiliates