After you create a Deal you can
monitor its status on the Deals Dashboard and take the following recommended actions:
-
Draft: One or more values for your Deal contained an error. You
will need to edit the values you entered and then re-submit for approval.
-
Under review: Your Deal is pending Amazon approval. Deals are
usually approved or rejected immediately; however, allow up to 15 minutes to view the
status.
-
Needs edits: You will need to edit the highlighted areas of the
Deal and re-submit for approval.
-
Pending: The Deal is eligible; however, the schedule hasn’t
been set. Amazon will provide the date and time within one week of the scheduled
run.
-
Upcoming (Pending date/time scheduling 7 days prior to earliest start
date): The Deal is eligible; however, the schedule hasn’t been set. The
deal schedule will be set within one week of the start date.
-
Upcoming: Your Deal is scheduled to run at the specified date
and time. The schedule is automatically generated and cannot be changed. If you do
not want the deal to run at this date and time, you can cancel the Deal without penalty 25 hours before the scheduled start
time.
-
Suppressed: Your Deal does not meet the eligibility requirements. Click the info button to the left of each greyed
out ASIN to understand why it was suppressed, then make the necessary changes to
price, quantity, or inventory. You must do this at least 25 hours before the
scheduled start time to avoid cancellation.
-
ASIN greyed out: Your product does not meet the eligibility requirements. ASINs that are greyed out cannot be edited;
these need to be removed from your deal. However, if too many of your ASINs are
greyed out, you may not be able to create or reactivate your deal.
-
Active: The Deal is active and running according to its start
and end date. Once a Deal is active, the only change you can make to the ASINs
participating in the Deal is increasing their deal quantity. Any other change made to
the ASINs may cause the Deal to become suppressed or canceled.
-
Canceled: Deals can be canceled for the following reasons:
-
The Deal was manually canceled by you.
-
The Deal was previously suppressed and was not fixed at least 25 hours before
its scheduled start time.
-
The Deal was canceled by Amazon. Amazon is subject to cancel any deals without
notification if they violate Amazon’s policy on Deal
frequency.
After you create a Deal, avoid making the following
changes to the ASIN(s) or parent ASIN participating in the deal:
-
Do not delete or close any of the listings from your Manage
Inventory page.
-
Do not change the SKU number for any of the products participating in the Deal.
-
If your Deal has variations, avoid making changes to the parent ASIN. This includes
creating new child ASINs as variations under the parent ASIN, changing the parent
SKU, or deleting/closing the parent listing from Manage
Inventory page.
For example: After creating a Deal for a product
with 3 total size variations (small, medium, large), avoid creating new variations
under the same parent listing that previously did not exist when the Deal was
initially created (x-small, x-large, etc.). Any new variation ASIN that was not
included in the initial Deal recommendation will not be eligible to run in the
Deal resulting in the entire Deal becoming suppressed due to no longer meeting all
eligibility criteria.
See Troubleshooting your
Deal for information on how to troubleshoot some common errors.