If your credit card is listed as invalid, payment will be delayed until you update the
credit card information in your seller account.
When you enter your credit card number, double check the following:
The number you entered should match the
number on your credit card.
The billing address you entered should
match the billing address on your credit card statement.
The postal code should not have any
The card is still valid (has not crossed
the card expiration date).
The card holder’s name you entered should match the card holder’s name on your
credit card (in the Latin-script alphabet).
Check with the
financial institution to confirm your credit card meets the following criteria:
Adequate credit available.
No limitations on internet or mail order
Is not a "prepaid" card.
Chargeable in the currency of the
Amazon marketplace where you registered your seller account.
Financial Institution Security Verification
To maintain the already high security standards on Amazon, your financial institution
may ask you to complete a security verification prior to authorizing your credit card.
In this case, you may be asked to enter a unique security code before completing the
verification. The code will be sent to you either via SMS or e-mail, whichever you have
set up with your financial institution. Alternatively, your financial institution may
ask you to verify the transaction using finger-print or facial recognition technology,
if you have this in place already
If there is a problem with your security verification, you can retry your verification
by following the prompts in your Charge Methods, and ensure that:
Your name and the name on card match. The financial institution will send a code
only to the card’s owner.
You enter the correct code, as prompted.
Note: A common mistake is to enter the
phone number the code is sent from, instead of the code.
Your personal information on Your Account is up to date.
In case of any issue with verification, we’ll try contacting you. Add your mobile
phone number and download the Amazon app to receive notifications in real
If you still get an error message or can’t complete verification successfully,
please contact your financial institution or visit your local branch, as they might be
able to provide further details on the problem with your verification. Then try
completing the process again
Note: It may take up to 48 hours for your
card to be authorized. If you continue to experience issues with your card, we recommend
entering an alternate credit card.
For information on updating or deleting your
credit card, visit How to update my credit card information.