When you initially set up your Seller Central account, only you can access the account tools
and features. You can provide access to others – such as employees, co-owners, or contractors
– by setting your User Permissions:
To invite new users:
Under Settings, click User
Enter the contact information for the new user and click Send
invitation. Repeat for all new users you want to add.
Have your new users follow the instructions in the email.
To edit new user permissions:
Under Settings, click User
Click Edit next to the account you want to change.
Click the button next to each tool you want to give the user access to for your
By setting user permissions, other users
can complete tasks such as manage inventory or handle shipping confirmations.
However, account credentials are unique
and confidential information should not be shared with anyone.
User permissions are available only to Professional
sellers. Amazon offers both Professional and Individual selling plans. You can easily switch your existing selling
Note: Although you can add users to your seller account, you cannot transfer your seller
account, even if the business ownership changes. In that event, the new owner should
establish a new seller account in their name.
Assign permission to individual users
By default, the secondary users cannot initiate disbursements or set disbursement methods on
behalf of the seller or the account owner. Only the primary account user will be able to take
these actions. However, we can enable different permissions based on the requirement for each
secondary user after they have provided KYC information for identification purpose.
Under Settings, click User Permissions.
Click Manage Permissionnext to the user to assign or remove
Confirm whether the user will be granted permission to handle return requests or refunds
and whether you are the legal representative of the business or not. If not, provide an
email address of any legal representative of the business. An email will be sent to the
legal representative, informing about the successful onboarding of the secondary user.
ID and residential address information are required for every secondary user to complete
the onboarding process. Additionally, you may be asked to provide a proof of identity and
proof of address for the secondary user. Please refer here for acceptable
document types. Only residential addresses are accepted. First, enter the passport and
address information and ensure that all the requisite information is present and matches
the documents. In the second step, provide the documents.
Amazon Payments will review and verify the information.
You will receive a confirmation that an Amazon Payments account has been created for
this secondary user. The legal representative of the business also receives an email to
confirm this. If the legal representative has no objections to add the secondary user and
providing the selected permissions, no further action is required. If the legal
representative, however, does not approve of the secondary user having certain permissions
on the account, we will remove the permissions as directed by the legal representative.
After you have received the confirmation that an account has been created for this
secondary user, permissions can be individually assigned. Visit User
Permission and click Manage Permissions.
Select the radio button next to each tool that you want to allow the user to access.