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This article applies to selling in: Italy

Faster Regional Transit Time

Regional delivery speeds to customers close to your warehouse are usually faster than national delivery speeds. The Faster Regional Transit Time feature lets you enable faster transit times to nearby customers, for your domestic standard shipping orders. A faster transit time option will be available in your shipping templates for customers in the same region as your default shipping address.It is recommended that you review and ensure that you have set the correct default ship-from address because the settings defined in your shipping template will influence the delivery promise shown to customers.

Note: The faster transit time option is limited to domestic self-fulfilled (non-Prime) standard shipping settings. It doesn’t apply to international shipping templates.

Set faster transit time on a shipping template

To set faster transit time:

  1. From the Settings drop-down menu on the top right of Seller Central, click Shipping Settings.
  2. On the Shipping Templates tab, you can do either of the following:
    • Create a new shipping template: Click Create New Shipping Template, enter the Shipping Template Name (for example, "My self-fulfilled shipping") and choose from either a Per Item/Weight-Based or Price banded rate model as your shipping rate.
    • Upgrade an existing self-fulfilled shipping template: Choose the existing non-Prime shipping template and click Edit Template on the right side of the screen.
    Note: In the domestic Standard Shipping section, you will see a shipping rule with a faster transit time option (1-2 business days) for the same region as your default shipping address. Your previous ship charge for this region will be kept as is, if you are editing an existing shipping template.
  3. Edit and review shipping settings (for example, ship charge), and click Save.
    Note: Before saving your shipping template, you can update the transit time by selecting a slower option (for example, 2-3 business days), if your actual transit time to close proximity customers is slower than the suggested faster transit time.

Faster Regional Transit Times FAQ

What is the benefit of enabling Faster Regional Transit Time feature?

Customers are more likely to purchase products that have a faster delivery promise. By setting faster regional transit time in your shipping templates, the transit time to customers who are in close proximity to your main warehouse will be shorter, and you can offer faster delivery promises than nationwide shipping.

Since you will offer faster delivery options only to customers who are in close proximity to your main warehouse, you will also minimize the risk of not meeting the delivery promise. If you are not offering faster transit time to your customers, you can change the transit time options for the new shipping rule.

Can I set faster regional transit time for customers in different regions if I operate from multiple warehouses?

Currently, we only support setting this feature for customers located in the region where your default shipping warehouse is located.

How do I edit my default shipping address?

You can edit your default shipping address by performing the following steps:

  1. Click Settings > Shipping Settings > General Shipping Settings
  2. Click Edit on the top right corner of the Default shipping address section
  3. Select the address that you want to set as the new default shipping address, or click Add a new address to add a new ship-from address
  4. Click Save

What is the faster transit time option for close proximity customers in my current standard shipping templates?

For domestic standard shipping in Italy, there is no change in the shipping template's regional granularity. With the newly implemented feature, if you are a seller based in the Lazio region and shipping to a customer also based in the same region, you now have the option to choose a faster transit time of 1-2 days as opposed to the default transit time of 2-4 days.

If I changed my default shipping address after enabling the Faster Regional Transit Time feature, will Amazon update my shipping templates?

When you change your default ship-from address to a new address in a different region, your shipping templates are refreshed automatically based on the newly set ship-from location. You can offer faster promises to customers located in the same region as your new warehouse address.

Note: Before you change your default ship-from address, ensure that you have agreed with your preferred carrier on the pick-up schedule to avoid an impact on the delivery promises shown to customers.

Will transit times change for regions other than where my default shipping address is located?

Transit time for other regions will remain unchanged.

How can I opt out of the Faster Regional Transit Time feature?

The faster transit time delivery rule will apply by default on your standard shipping templates. You can opt out anytime by updating the transit time of the shipping rule to a different value, for example, 2-4 business days than the suggested faster regional transit time.

Once I opt out, can I opt back in?

Yes. You can opt back in anytime by updating the transit time of the shipping rule to the suggested faster transit time.

Will there be an impact on handling time if I set faster transit time for close proximity customers?

There will be no impact to the handling time because the faster transit time option that you set in your shipping template is based on transit time.

Note: Customer Delivery promise is a combination of handling time and transit time. By reducing your handling time, you can also offer faster delivery promise to your customers.

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