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This article applies to selling in: Italy

Selling Digital goods

If you sell digital goods or physical products with digital elements ("Digital Goods"), EU consumer law Directive (EU) 2019/2161 requires that you provide details of the functionality of these products. This includes information on applicable technical protection measures, compatibility and interoperability ("Functionality Information").

Examples of Digital Goods include: Smart TVs, Smart speakers, Smart bulbs, Smart plugs, Smart thermometers, Smart smoke alarms, Smart watches, Smart security cameras, Smart doorbells, Games consoles, Computers, Tablets, Bluetooth enabled products and Wireless products.

The required Functionality Information will depend on the Digital Goods you sell on Amazon, because every type of Digital Good is different and has its own characteristics. As the seller of Digital Goods on Amazon, you are responsible for including the Functionality Information. Below are examples of key attributes which you may find helpful to your specific Digital Good. If you don’t find information relevant for your product below, you can always provide additional information in your general product description.

Amazon Catalog Attribute Name Description Example
control_method / controller_type The device, method or application by which the product can be controlled App, Remote, Voice
connectivity_protocol The connectivity protocol of the product Bluetooth
connectivity_technology The connectivity technology that the device uses Bluetooth, Wi-Fi
connector_type The types of connectors that can be used with the product HDMI
compatible_devices Devices which are compatible with the product Smart phone
Software_update_supported_to_date The date until which software updates are supported by the manufacturer
minimum_system_requirement_description.value System requirements Windows 8, macOS 10.15 Catalina, Linux
language_manual Language for instructions English, German
display.language_options Languages for interface English, German
supported_application Applications which are supported for access and use via the product GPS
operating_system Operating System iOS
cpu_model.speed.value Processor Speed
graphics_processor_manufacturer Graphic Card Manufacturer Nvidia, Intel
hardware_platform Hardware platform on which software applications can be run IBM, Apple
supported_internet_services Streaming services or other online services which can be incorporated or interconnected with the product Alexa, Netflix, Prime Video

The Functionality Information can be added by filling in the attribute under the Compliance tab in Seller Central or within the general description of your product on the product detail page. Visit Seller University to learn how to update your existing listings and how to add new products in bulk.

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