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Seller_AISbb4oU4C6bK

Estimated Delivery Dates

Our amazon store has been really quiet recently and I have just noticed that our estimated delivery dates on amazon are showing to a buyer as 9 to 10 days

We generally post if items are same day if purchased before 3pm

In the seller account under manager orders its giving a more realistic date of 5 days to deliver by

But I think we are losing sales due to it showing 10 days on amazon to a buyer?

I've got items listed with 1 day despatch and 2-3 days delivery as standard in shipping settings with an option of RM48 so dont understand why its showing as 10 days on amazon?

Any advice appreciated.

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Tag:Spedizione
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Seller_AISbb4oU4C6bK

Estimated Delivery Dates

Our amazon store has been really quiet recently and I have just noticed that our estimated delivery dates on amazon are showing to a buyer as 9 to 10 days

We generally post if items are same day if purchased before 3pm

In the seller account under manager orders its giving a more realistic date of 5 days to deliver by

But I think we are losing sales due to it showing 10 days on amazon to a buyer?

I've got items listed with 1 day despatch and 2-3 days delivery as standard in shipping settings with an option of RM48 so dont understand why its showing as 10 days on amazon?

Any advice appreciated.

Tag:Spedizione
00
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Ezra_Amazon
In risposta al post di: Seller_AISbb4oU4C6bK

Hi @Seller_AISbb4oU4C6bK

If your basic shipping settings look correct, it's probably worth contacting Amazon Seller Support.

Take a screenshot of what you're seeing (both the 10-day customer view and your 5-day seller view). It will make it easier to explain the problem.

Thanks!

Ezra

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Seller_76AUwmqvSyRIM
In risposta al post di: Seller_AISbb4oU4C6bK

You probably have Amazon's "wonderful" Shipping Settings Automation (SSA) switched on.

My recommendation is to switch it off and manage your own affairs the way you want to, not to suit Amazon's agenda.

00
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Seller_AISbb4oU4C6bK

Estimated Delivery Dates

Our amazon store has been really quiet recently and I have just noticed that our estimated delivery dates on amazon are showing to a buyer as 9 to 10 days

We generally post if items are same day if purchased before 3pm

In the seller account under manager orders its giving a more realistic date of 5 days to deliver by

But I think we are losing sales due to it showing 10 days on amazon to a buyer?

I've got items listed with 1 day despatch and 2-3 days delivery as standard in shipping settings with an option of RM48 so dont understand why its showing as 10 days on amazon?

Any advice appreciated.

39 visualizzazioni
2 risposte
Tag:Spedizione
00
Rispondi
user profile
Seller_AISbb4oU4C6bK

Estimated Delivery Dates

Our amazon store has been really quiet recently and I have just noticed that our estimated delivery dates on amazon are showing to a buyer as 9 to 10 days

We generally post if items are same day if purchased before 3pm

In the seller account under manager orders its giving a more realistic date of 5 days to deliver by

But I think we are losing sales due to it showing 10 days on amazon to a buyer?

I've got items listed with 1 day despatch and 2-3 days delivery as standard in shipping settings with an option of RM48 so dont understand why its showing as 10 days on amazon?

Any advice appreciated.

Tag:Spedizione
00
39 visualizzazioni
2 risposte
Rispondi
user profile

Estimated Delivery Dates

di Seller_AISbb4oU4C6bK

Our amazon store has been really quiet recently and I have just noticed that our estimated delivery dates on amazon are showing to a buyer as 9 to 10 days

We generally post if items are same day if purchased before 3pm

In the seller account under manager orders its giving a more realistic date of 5 days to deliver by

But I think we are losing sales due to it showing 10 days on amazon to a buyer?

I've got items listed with 1 day despatch and 2-3 days delivery as standard in shipping settings with an option of RM48 so dont understand why its showing as 10 days on amazon?

Any advice appreciated.

Tag:Spedizione
00
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Ezra_Amazon
In risposta al post di: Seller_AISbb4oU4C6bK

Hi @Seller_AISbb4oU4C6bK

If your basic shipping settings look correct, it's probably worth contacting Amazon Seller Support.

Take a screenshot of what you're seeing (both the 10-day customer view and your 5-day seller view). It will make it easier to explain the problem.

Thanks!

Ezra

00
user profile
Seller_76AUwmqvSyRIM
In risposta al post di: Seller_AISbb4oU4C6bK

You probably have Amazon's "wonderful" Shipping Settings Automation (SSA) switched on.

My recommendation is to switch it off and manage your own affairs the way you want to, not to suit Amazon's agenda.

00
Segui questa discussione per ricevere notifiche sulle nuove attività
user profile
Ezra_Amazon
In risposta al post di: Seller_AISbb4oU4C6bK

Hi @Seller_AISbb4oU4C6bK

If your basic shipping settings look correct, it's probably worth contacting Amazon Seller Support.

Take a screenshot of what you're seeing (both the 10-day customer view and your 5-day seller view). It will make it easier to explain the problem.

Thanks!

Ezra

00
user profile
Ezra_Amazon
In risposta al post di: Seller_AISbb4oU4C6bK

Hi @Seller_AISbb4oU4C6bK

If your basic shipping settings look correct, it's probably worth contacting Amazon Seller Support.

Take a screenshot of what you're seeing (both the 10-day customer view and your 5-day seller view). It will make it easier to explain the problem.

Thanks!

Ezra

00
Rispondi
user profile
Seller_76AUwmqvSyRIM
In risposta al post di: Seller_AISbb4oU4C6bK

You probably have Amazon's "wonderful" Shipping Settings Automation (SSA) switched on.

My recommendation is to switch it off and manage your own affairs the way you want to, not to suit Amazon's agenda.

00
user profile
Seller_76AUwmqvSyRIM
In risposta al post di: Seller_AISbb4oU4C6bK

You probably have Amazon's "wonderful" Shipping Settings Automation (SSA) switched on.

My recommendation is to switch it off and manage your own affairs the way you want to, not to suit Amazon's agenda.

00
Rispondi
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