Videos in "Videos for this product" not my brand
How can I have videos removed under the section "Videos for this product"? There is 1 videos in this section on my listings that are not of my product. I am a registered brand with Amazon. These videos are of a pool table and accessories. Looks like they are doing it to others (a lot) of other brand owners. How is this possible?
Account doing the posting SPAM. https://www.amazon.com/shop/pinkgaminginspomiette?ref=dp_vse_lbvc__profile
Videos in "Videos for this product" not my brand
How can I have videos removed under the section "Videos for this product"? There is 1 videos in this section on my listings that are not of my product. I am a registered brand with Amazon. These videos are of a pool table and accessories. Looks like they are doing it to others (a lot) of other brand owners. How is this possible?
Account doing the posting SPAM. https://www.amazon.com/shop/pinkgaminginspomiette?ref=dp_vse_lbvc__profile
16 risposte
Dougal_Amazon
Hi @Seller_oVVYX1dwDUztn,
My name is Dougal from the Community Manager Team and I would be happy to assist.
My recommended first step for you is to create a seller support case specifically stating which video uploaded in that section on the detail page is not of your product. Screenshots will help.
Seller support will route the case to the appropriate team for review.
If you have already created a seller support case, but are still experiencing the issue, please provide that case ID here and I will review/escalate as needed.
Please let me know how it goes.
Best, Dougal
Seller_aUbEyzlSSnsDJ
I think you are being hi jacked. Amazons answer to us when the hi jack started. Relist. We lost advertising we lost the box we lost years of work on the listing. Hope they help you good luck.
