Account (A) was linked to another US account (B)
Account (A) was linked to another US account (B)
19 risposte
Seller_yCVRMUonSrqFN
Hello,
Amazon community could help me?
Nikki_Amazon
Greetings @Seller_yCVRMUonSrqFN,
Thank you for utilizing the seller's forum to obtain help with account deactivation due to multiple accounts policy violation.
As you mentioned previously, your account has violated the Multiple selling accounts policy where, your U.S. account is linked to your deactivated EU account.
According to the Selling policies and seller code of conduct, sellers can sometimes have multiple accounts and access other accounts. However, if any one of these accounts is deactivated, all associated accounts, or accounts that the seller has accessed, may also be deactivated.
If one of these accounts is deactivated, it can lead to the deactivation of other related accounts due to the multiplicity of accounts violation.
To reactivate a related account, first address the violation(s) in the account that caused the initial deactivation, the EU account. Once the EU account is reactivated, you can request the reactivation of the US account.
You can find relevant information accessing the pages:
Thank you for using the Seller Forums! The forums community and I are committed to assisting you. Feel free to share how we can support you moving forward.
Wish you all the best,
Nikki
Nikki_Amazon
Hello Ciuqenht_965,
Your case is still under review. No updates can be informes as of right now.
I appreciate your time and patience.
Best,
-Nikki