Customer killed our product by leaving a review for a completely different item.....anything at all we can do here?
Just as the title says, customer bought a food product from us and left a review about furniture that they purchased.
It's the first and only review for the product so essentially they just killed the listing. Is there anything at all that can be done about this? I reported the review but I highly doubt that will do anything, it never has in the past....
Customer killed our product by leaving a review for a completely different item.....anything at all we can do here?
Just as the title says, customer bought a food product from us and left a review about furniture that they purchased.
It's the first and only review for the product so essentially they just killed the listing. Is there anything at all that can be done about this? I reported the review but I highly doubt that will do anything, it never has in the past....
10 risposte
Seller_NrQ5SQL5FHGGn
I am reaching out to kindly request your assistance in reviewing and removing an irrelevant review that has been posted under our product listing for Organic Honey Power Candy ASIN B0DRMW6XRL.
Review Details:
Content: The review discusses receiving furniture which was not as pictured, the item purchased was a food product
Arguments for removal:
Incorrect product review: The review clearly refers to furniture, which is entirely unrelated to the ASIN as it is a food product. This mismatch indicates the review was likely posted under the wrong product listing by mistake.
We have reported the review using the "report" function but the review has not been removed.
To maintain the integrity of reviews on our listing and ensure accurate feedback for buyers, we kindly request the removal of this review.
Please let us know if any additional information is needed to assist with this matter.
Thank you for your attention and assistance.
Best regards
@Joey_Amazon I apologize for singling you out but I've seen you help people in the past with this exact issue, thank you sincerely.
Seller_1wKxcmyteKQkZ
Maybe try reaching out to customer service and requestthey remove the bad review.
I had similar experience, Launched two products and used the Vine program. Customer outside of vine leave good reviews and everyone on vine leaves bad reviews for my two products. I'm thinking they just attacking new listings
Seller_zinnr9HADdMb2
just make a new page up and dump thsi one.
Seller_n1mh65Ij2NT7L
We got accused of selling a bad laptop. We don't sell laptops. never did, and never will. They would NOT remove the feedback and since that was fulfilled by us, it would not be struck through. Amazon said "This is the customer's opinion, and we're sorry it can't be removed."
