Embarrassing that this is even on an adult forum, but my ex has left a 1 star fake review under a fake account on a product that I just launched. It only had a total of about five reviews before he left his 1 star review so it knocked me down to a 3 star. I've reached out to seller support multiple times and reported it as a fake review (even the account is fake that it is being reviewed from). By Amazon's "standards" it is a verified purchase and he is reviewing the product so according to this general "standard" they are considering it a valid review. They have refused to look at anything further. I am so frustrated and my next step is filing a police report and legally pursuing for defamation. I also had a previous customer copy my product after he offered to buy my business (to which I declined) and copy pasted my description! Ever since I made contact with that customer, I've had an uptick in negative reviews and even had a violation reported for the first time since I started selling five years ago. A little coincidental if you ask me. If I can't get them to investigate further on my behalf when they are taking 35% of my profits, it may be time for a hard pivot. Anybody have any advice? Amazon ties the hands of their sellers in my opinion.