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Seller_B9mIz3QZXhFIA

Customer reviews policy violation (correspondence with customers to write or change reviews)

I recently received "Customer reviews policy violation (correspondence with customers to write or change reviews)" which makes my account is at risk of deactivation.

But I never asked the review and provide compensations/ incentives or extra discounts to the customer.

There was 1 customer who recently reached out us first on Amazon message regarding " extra incentives for the reviews" and I didn't confirmed it.

I've submitted detailed descriptions but I'm concern whether the appeal will be denied or not.

Since the seller support is not supporting the Amazon Sellers at all.

446 visualizzazioni
6 risposte
Stato dell'account
Tag:Stato dell'account
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user profile
Seller_B9mIz3QZXhFIA

Customer reviews policy violation (correspondence with customers to write or change reviews)

I recently received "Customer reviews policy violation (correspondence with customers to write or change reviews)" which makes my account is at risk of deactivation.

But I never asked the review and provide compensations/ incentives or extra discounts to the customer.

There was 1 customer who recently reached out us first on Amazon message regarding " extra incentives for the reviews" and I didn't confirmed it.

I've submitted detailed descriptions but I'm concern whether the appeal will be denied or not.

Since the seller support is not supporting the Amazon Sellers at all.

Stato dell'account
Tag:Stato dell'account
80
446 visualizzazioni
6 risposte
Rispondi
6 risposte
user profile
Seller_ImP1urpxemf0A
In risposta al post di: Seller_B9mIz3QZXhFIA

1 violation will not get your account suspended.

11
user profile
Seller_4zBzdtgCyS9EI
In risposta al post di: Seller_B9mIz3QZXhFIA

did you report that message? If not, do it now!

61
user profile
Levi_Dylan_Amazon
In risposta al post di: Seller_B9mIz3QZXhFIA

Hello @Seller_B9mIz3QZXhFIA,

Thank you for posting here on the seller forums.

user profile
Seller_B9mIz3QZXhFIA
I recently received "Customer reviews policy violation (correspondence with customers to write or change reviews)" which makes my account is at risk of deactivation.
Visualizza post

I see that you have received a customer reviews policy violation and you are seeking clarity on how this may have happened and what is required to get this resolved. I am here to take a look and provide support in any way I can.

user profile
Seller_B9mIz3QZXhFIA
I've submitted detailed descriptions but I'm concern whether the appeal will be denied or not.
Visualizza post

Can you share the outcome of the appeal? You can post the follow-up performance notification you received, after removing any personal information, so I can review the guidance.

Could you also provide me with a case log ID from your account so I can work with our partner teams to learn the details of this situation?

I am looking forward to your response. The forums community and I are here to support you.

Wishing you the best,

LeviDylan

21
Segui questa discussione per ricevere notifiche sulle nuove attività
user profile
Seller_B9mIz3QZXhFIA

Customer reviews policy violation (correspondence with customers to write or change reviews)

I recently received "Customer reviews policy violation (correspondence with customers to write or change reviews)" which makes my account is at risk of deactivation.

But I never asked the review and provide compensations/ incentives or extra discounts to the customer.

There was 1 customer who recently reached out us first on Amazon message regarding " extra incentives for the reviews" and I didn't confirmed it.

I've submitted detailed descriptions but I'm concern whether the appeal will be denied or not.

Since the seller support is not supporting the Amazon Sellers at all.

446 visualizzazioni
6 risposte
Stato dell'account
Tag:Stato dell'account
80
Rispondi
user profile
Seller_B9mIz3QZXhFIA

Customer reviews policy violation (correspondence with customers to write or change reviews)

I recently received "Customer reviews policy violation (correspondence with customers to write or change reviews)" which makes my account is at risk of deactivation.

But I never asked the review and provide compensations/ incentives or extra discounts to the customer.

There was 1 customer who recently reached out us first on Amazon message regarding " extra incentives for the reviews" and I didn't confirmed it.

I've submitted detailed descriptions but I'm concern whether the appeal will be denied or not.

Since the seller support is not supporting the Amazon Sellers at all.

Stato dell'account
Tag:Stato dell'account
80
446 visualizzazioni
6 risposte
Rispondi
user profile

Customer reviews policy violation (correspondence with customers to write or change reviews)

di Seller_B9mIz3QZXhFIA

I recently received "Customer reviews policy violation (correspondence with customers to write or change reviews)" which makes my account is at risk of deactivation.

But I never asked the review and provide compensations/ incentives or extra discounts to the customer.

There was 1 customer who recently reached out us first on Amazon message regarding " extra incentives for the reviews" and I didn't confirmed it.

I've submitted detailed descriptions but I'm concern whether the appeal will be denied or not.

Since the seller support is not supporting the Amazon Sellers at all.

Stato dell'account
Tag:Stato dell'account
80
446 visualizzazioni
6 risposte
Rispondi
6 risposte
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user profile
Seller_ImP1urpxemf0A
In risposta al post di: Seller_B9mIz3QZXhFIA

1 violation will not get your account suspended.

11
user profile
Seller_4zBzdtgCyS9EI
In risposta al post di: Seller_B9mIz3QZXhFIA

did you report that message? If not, do it now!

61
user profile
Levi_Dylan_Amazon
In risposta al post di: Seller_B9mIz3QZXhFIA

Hello @Seller_B9mIz3QZXhFIA,

Thank you for posting here on the seller forums.

user profile
Seller_B9mIz3QZXhFIA
I recently received "Customer reviews policy violation (correspondence with customers to write or change reviews)" which makes my account is at risk of deactivation.
Visualizza post

I see that you have received a customer reviews policy violation and you are seeking clarity on how this may have happened and what is required to get this resolved. I am here to take a look and provide support in any way I can.

user profile
Seller_B9mIz3QZXhFIA
I've submitted detailed descriptions but I'm concern whether the appeal will be denied or not.
Visualizza post

Can you share the outcome of the appeal? You can post the follow-up performance notification you received, after removing any personal information, so I can review the guidance.

Could you also provide me with a case log ID from your account so I can work with our partner teams to learn the details of this situation?

I am looking forward to your response. The forums community and I are here to support you.

Wishing you the best,

LeviDylan

21
Segui questa discussione per ricevere notifiche sulle nuove attività
user profile
Seller_ImP1urpxemf0A
In risposta al post di: Seller_B9mIz3QZXhFIA

1 violation will not get your account suspended.

11
user profile
Seller_ImP1urpxemf0A
In risposta al post di: Seller_B9mIz3QZXhFIA

1 violation will not get your account suspended.

11
Rispondi
user profile
Seller_4zBzdtgCyS9EI
In risposta al post di: Seller_B9mIz3QZXhFIA

did you report that message? If not, do it now!

61
user profile
Seller_4zBzdtgCyS9EI
In risposta al post di: Seller_B9mIz3QZXhFIA

did you report that message? If not, do it now!

61
Rispondi
user profile
Levi_Dylan_Amazon
In risposta al post di: Seller_B9mIz3QZXhFIA

Hello @Seller_B9mIz3QZXhFIA,

Thank you for posting here on the seller forums.

user profile
Seller_B9mIz3QZXhFIA
I recently received "Customer reviews policy violation (correspondence with customers to write or change reviews)" which makes my account is at risk of deactivation.
Visualizza post

I see that you have received a customer reviews policy violation and you are seeking clarity on how this may have happened and what is required to get this resolved. I am here to take a look and provide support in any way I can.

user profile
Seller_B9mIz3QZXhFIA
I've submitted detailed descriptions but I'm concern whether the appeal will be denied or not.
Visualizza post

Can you share the outcome of the appeal? You can post the follow-up performance notification you received, after removing any personal information, so I can review the guidance.

Could you also provide me with a case log ID from your account so I can work with our partner teams to learn the details of this situation?

I am looking forward to your response. The forums community and I are here to support you.

Wishing you the best,

LeviDylan

21
user profile
Levi_Dylan_Amazon
In risposta al post di: Seller_B9mIz3QZXhFIA

Hello @Seller_B9mIz3QZXhFIA,

Thank you for posting here on the seller forums.

user profile
Seller_B9mIz3QZXhFIA
I recently received "Customer reviews policy violation (correspondence with customers to write or change reviews)" which makes my account is at risk of deactivation.
Visualizza post

I see that you have received a customer reviews policy violation and you are seeking clarity on how this may have happened and what is required to get this resolved. I am here to take a look and provide support in any way I can.

user profile
Seller_B9mIz3QZXhFIA
I've submitted detailed descriptions but I'm concern whether the appeal will be denied or not.
Visualizza post

Can you share the outcome of the appeal? You can post the follow-up performance notification you received, after removing any personal information, so I can review the guidance.

Could you also provide me with a case log ID from your account so I can work with our partner teams to learn the details of this situation?

I am looking forward to your response. The forums community and I are here to support you.

Wishing you the best,

LeviDylan

21
Rispondi
Segui questa discussione per ricevere notifiche sulle nuove attività