PLEASE HELP CASE ID 10063909052 - 6 WEEKS AND NOT RESOLVED UK MARKETPLACE
Hi Amazon Executive team;
Please can you help with the upc case above ?
We have already provided the document which we used for other marketplaces to resolved the issue; however; UK marketplaces has not reinstated the UPC yet. We have a lot of stranded inventory which may be disclose if they are not reinstated urgently. We don't have much time left. You can also call us to help resolve the issue faster.
Please help
Thank you
PLEASE HELP CASE ID 10063909052 - 6 WEEKS AND NOT RESOLVED UK MARKETPLACE
Hi Amazon Executive team;
Please can you help with the upc case above ?
We have already provided the document which we used for other marketplaces to resolved the issue; however; UK marketplaces has not reinstated the UPC yet. We have a lot of stranded inventory which may be disclose if they are not reinstated urgently. We don't have much time left. You can also call us to help resolve the issue faster.
Please help
Thank you
4 risposte
Seller_ZVAz3d5lZuGid
"Hi Amazon Executive team;"
This is NOT Amazon Executive team, but a forum of other sellers, and none of us can do anything to resolve your problem. You will need to open a case with Seller Support (Help top right), or re-open your existing case. If you want a phone call you will need to request that in your case.
Simon_Amazon
Hello @Seller_zXxgO2Un1u5qe,
Here Simon from Amazon, happy to help.
I checked the Case ID you shared and it seems that the related ASINs have been reinstated.
Could you please confirm?
Best,
Simon