Not able to list products for brands we have before - To maintain a safe and trustworthy shopping experience
Recently, we have had issues with trying to list products that are essentially the same as other products we have listed before. Same brand, just new flavors have come out. We get the error message below from Customer Service.
This has happened for multiple brands but all in the same category, seasonings. These are all seasonings in food categories. I replaced the actual brand with Brand X for discussion.
Anyone else running into this problem or any changes that would be causing this to happening?
We are currently not accepting applications for this product. To maintain a safe and trustworthy shopping experience, we restrict certain products from being listed or sold on Amazon. If the ability to list this product changes, you will be able to apply for approval to create ASINs for brand " Brand X".
Not able to list products for brands we have before - To maintain a safe and trustworthy shopping experience
Recently, we have had issues with trying to list products that are essentially the same as other products we have listed before. Same brand, just new flavors have come out. We get the error message below from Customer Service.
This has happened for multiple brands but all in the same category, seasonings. These are all seasonings in food categories. I replaced the actual brand with Brand X for discussion.
Anyone else running into this problem or any changes that would be causing this to happening?
We are currently not accepting applications for this product. To maintain a safe and trustworthy shopping experience, we restrict certain products from being listed or sold on Amazon. If the ability to list this product changes, you will be able to apply for approval to create ASINs for brand " Brand X".
11 risposte
Seller_kIukTwdhvntAp
"Anyone else running into this problem or any changes that would be causing this to happening?"
You have some how avoided all of the posts on the Forum about this issue AND all the suspensions of sellers for having sold things for years that then got them in trouble. YES there have been changes in the past couple years and Amazon has been tightening the screws for quite some time now.
Here is a template of the new landscape here! Any sellers (both new and experienced) that ignore the new policies does so at their own risk!
THE AMAZON TWO STEP -- A NEW DANCE FOR SELLERS
More and more frequently Amazon is taking a TWO STEP approach and you are probably caught with not doing one of the steps (or either one!)
You are likely confusing AMAZON allowing you to list (or at least "ungate") an item or category and actually being APPROVED to sell a product. Amazon may have ungated you for a CATEGORY but there can be 100's of brands in the category and they ALL have their own restrictions.
AMAZON is only interested in FEES. They will allow a chimpanzee to list if it means they collect $$$$$.
Additionally, brands that you COULD sell yesterday may be restricted today or next week. Amazon is a moving target to deal with.
DO YOU have an LOA from the brand allowing you to sell on here?
If you have an LOA that specifically says you can sell on Amazon you MIGHT survive this. Is it POSSIBLE that the brand has sent Amazon a "whitelist" of approved sellers and did not have you on it? Contact your sales rep at the BRAND(S) involved and ask about their whitelist. (You DO have a rep at the brands, don't you?)
More and more brands are providing such a "whitelist" of their approved sellers and if YOU are NOT on the list you will be stopped in your tracks and probably hit with an IP violation.
I had one of my brands stop me because they CHANGED the company they hired to screen sellers. The NEW screener did not recognize my Amazon store name because I do all my purchases under a different LLC. It took a couple weeks to get straightened out and no problems since then.
DID YOU source from AUTHORIZED wholesale sources that your rep at the brand says are OK.
NOTE the verification is required from the brand that the source is legitimate and authorized, NOT from one of those touted on TikTok and YouTube as having "thousands of brands and products" that assures you that they are authorized.
If you have watched any YouTube or TikTok videos FORGET everything you saw there.
Spend hours/days on Seller U and read the Forum to see all the really creative ways rookies and experienced sellers find to get suspended by ignoring the advice above!
https://sell.amazon.com/learn
Seller_ntjsLtbenySYo
yes, it's been a nightmare the last 4 months.
supressed SKUs, broken parents, and consonantly having to reapply for same brands i have sold for 10 years. just horrible
Manny_Amazon
Hello @Seller_n2KUJ2Y2VfmMt,
Besides approval to sell in specific brands, categories, and sub-categories, there are approval processes in place for certain products as well so our customers can shop with confidence here on Amazon (even if you have already received approval to sell in a particular category). Unfortunately, we are unable to disclose any additional information at this time regarding the review process.
You may continue to examine the products that require approval help page in Seller Central for updates or check back again in the near future to see if you are able to list the particular item you were interested in selling (by applying again through the 'Add a product' section on Seller Central.)
Regards,
- Manny
