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Seller_bkG6ZtF5houj4

Credit Card Errors

Hi there

I've been using the same credit card for my charge method for North America and EU accounts and there was no issue. Suddenly, I received an email saying my card is invalid while it's working well on my EU accounts. I added a new card and still receiving 'credit card is invalid while i'm using both cards on other websites and services.

Both of the cards are credit cards and are not prepaid. The billing address is the same as my Bank.

And my credit card billing address has been changed to the registered address of the account, but it still doesn't work, and I've been waiting for 10 days!

Please help me!

132 visualizzazioni
3 risposte
Stato dell'account
Tag:Disattivato
00
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user profile
Seller_bkG6ZtF5houj4

Credit Card Errors

Hi there

I've been using the same credit card for my charge method for North America and EU accounts and there was no issue. Suddenly, I received an email saying my card is invalid while it's working well on my EU accounts. I added a new card and still receiving 'credit card is invalid while i'm using both cards on other websites and services.

Both of the cards are credit cards and are not prepaid. The billing address is the same as my Bank.

And my credit card billing address has been changed to the registered address of the account, but it still doesn't work, and I've been waiting for 10 days!

Please help me!

Stato dell'account
Tag:Disattivato
00
132 visualizzazioni
3 risposte
Rispondi
3 risposte
user profile
Seller_jJWNoJ7fTpx4T
In risposta al post di: Seller_bkG6ZtF5houj4

Hi, I've had the same issue.

All I did was delete the existing card which previously worked fine, like yours did. And then I re added it.

So far all is working just fine

10
user profile
Simon_Amazon
In risposta al post di: Seller_bkG6ZtF5houj4

Hello @Seller_bkG6ZtF5houj4,

Simon from Amazon here.

Thanks @Seller_jJWNoJ7fTpx4T for the suggestion:

user profile
Seller_jJWNoJ7fTpx4T
All I did was delete the existing card which previously worked fine, like yours did. And then I re added it.
Visualizza post

Please let me know if it works.

Best,

Simon

00
user profile
Seller_jibnf6pvB2vzm
In risposta al post di: Seller_bkG6ZtF5houj4

We have same problem. Also our card was charged more of 40 times of 1 euro, and 207 euro in Amazon Italy , 14 euro charge in Amazon France. And after all this, customer support explain us: you have to add a valid payment method ?!?!?!?. Very stupid situation. Extremely unprofessional of them. Our account is blocked more of two weeks. Orders, messages, A-Z claims. An account 8 years of build was taken down by Amazon in 10 days........

00
Segui questa discussione per ricevere notifiche sulle nuove attività
user profile
Seller_bkG6ZtF5houj4

Credit Card Errors

Hi there

I've been using the same credit card for my charge method for North America and EU accounts and there was no issue. Suddenly, I received an email saying my card is invalid while it's working well on my EU accounts. I added a new card and still receiving 'credit card is invalid while i'm using both cards on other websites and services.

Both of the cards are credit cards and are not prepaid. The billing address is the same as my Bank.

And my credit card billing address has been changed to the registered address of the account, but it still doesn't work, and I've been waiting for 10 days!

Please help me!

132 visualizzazioni
3 risposte
Stato dell'account
Tag:Disattivato
00
Rispondi
user profile
Seller_bkG6ZtF5houj4

Credit Card Errors

Hi there

I've been using the same credit card for my charge method for North America and EU accounts and there was no issue. Suddenly, I received an email saying my card is invalid while it's working well on my EU accounts. I added a new card and still receiving 'credit card is invalid while i'm using both cards on other websites and services.

Both of the cards are credit cards and are not prepaid. The billing address is the same as my Bank.

And my credit card billing address has been changed to the registered address of the account, but it still doesn't work, and I've been waiting for 10 days!

Please help me!

Stato dell'account
Tag:Disattivato
00
132 visualizzazioni
3 risposte
Rispondi
user profile

Credit Card Errors

di Seller_bkG6ZtF5houj4

Hi there

I've been using the same credit card for my charge method for North America and EU accounts and there was no issue. Suddenly, I received an email saying my card is invalid while it's working well on my EU accounts. I added a new card and still receiving 'credit card is invalid while i'm using both cards on other websites and services.

Both of the cards are credit cards and are not prepaid. The billing address is the same as my Bank.

And my credit card billing address has been changed to the registered address of the account, but it still doesn't work, and I've been waiting for 10 days!

Please help me!

Stato dell'account
Tag:Disattivato
00
132 visualizzazioni
3 risposte
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user profile
Seller_jJWNoJ7fTpx4T
In risposta al post di: Seller_bkG6ZtF5houj4

Hi, I've had the same issue.

All I did was delete the existing card which previously worked fine, like yours did. And then I re added it.

So far all is working just fine

10
user profile
Simon_Amazon
In risposta al post di: Seller_bkG6ZtF5houj4

Hello @Seller_bkG6ZtF5houj4,

Simon from Amazon here.

Thanks @Seller_jJWNoJ7fTpx4T for the suggestion:

user profile
Seller_jJWNoJ7fTpx4T
All I did was delete the existing card which previously worked fine, like yours did. And then I re added it.
Visualizza post

Please let me know if it works.

Best,

Simon

00
user profile
Seller_jibnf6pvB2vzm
In risposta al post di: Seller_bkG6ZtF5houj4

We have same problem. Also our card was charged more of 40 times of 1 euro, and 207 euro in Amazon Italy , 14 euro charge in Amazon France. And after all this, customer support explain us: you have to add a valid payment method ?!?!?!?. Very stupid situation. Extremely unprofessional of them. Our account is blocked more of two weeks. Orders, messages, A-Z claims. An account 8 years of build was taken down by Amazon in 10 days........

00
Segui questa discussione per ricevere notifiche sulle nuove attività
user profile
Seller_jJWNoJ7fTpx4T
In risposta al post di: Seller_bkG6ZtF5houj4

Hi, I've had the same issue.

All I did was delete the existing card which previously worked fine, like yours did. And then I re added it.

So far all is working just fine

10
user profile
Seller_jJWNoJ7fTpx4T
In risposta al post di: Seller_bkG6ZtF5houj4

Hi, I've had the same issue.

All I did was delete the existing card which previously worked fine, like yours did. And then I re added it.

So far all is working just fine

10
Rispondi
user profile
Simon_Amazon
In risposta al post di: Seller_bkG6ZtF5houj4

Hello @Seller_bkG6ZtF5houj4,

Simon from Amazon here.

Thanks @Seller_jJWNoJ7fTpx4T for the suggestion:

user profile
Seller_jJWNoJ7fTpx4T
All I did was delete the existing card which previously worked fine, like yours did. And then I re added it.
Visualizza post

Please let me know if it works.

Best,

Simon

00
user profile
Simon_Amazon
In risposta al post di: Seller_bkG6ZtF5houj4

Hello @Seller_bkG6ZtF5houj4,

Simon from Amazon here.

Thanks @Seller_jJWNoJ7fTpx4T for the suggestion:

user profile
Seller_jJWNoJ7fTpx4T
All I did was delete the existing card which previously worked fine, like yours did. And then I re added it.
Visualizza post

Please let me know if it works.

Best,

Simon

00
Rispondi
user profile
Seller_jibnf6pvB2vzm
In risposta al post di: Seller_bkG6ZtF5houj4

We have same problem. Also our card was charged more of 40 times of 1 euro, and 207 euro in Amazon Italy , 14 euro charge in Amazon France. And after all this, customer support explain us: you have to add a valid payment method ?!?!?!?. Very stupid situation. Extremely unprofessional of them. Our account is blocked more of two weeks. Orders, messages, A-Z claims. An account 8 years of build was taken down by Amazon in 10 days........

00
user profile
Seller_jibnf6pvB2vzm
In risposta al post di: Seller_bkG6ZtF5houj4

We have same problem. Also our card was charged more of 40 times of 1 euro, and 207 euro in Amazon Italy , 14 euro charge in Amazon France. And after all this, customer support explain us: you have to add a valid payment method ?!?!?!?. Very stupid situation. Extremely unprofessional of them. Our account is blocked more of two weeks. Orders, messages, A-Z claims. An account 8 years of build was taken down by Amazon in 10 days........

00
Rispondi
Segui questa discussione per ricevere notifiche sulle nuove attività