Why report the seller copyright infringement be rejected by brand team
hello
we have registered copyright , test buyer order
why be rejected lots by brand team
complaint ID: 15510007231
Has the brand policy changed? Last year, I used this infringement reporting channel it as being success easily.
could you tell me how to use it .
Why report the seller copyright infringement be rejected by brand team
hello
we have registered copyright , test buyer order
why be rejected lots by brand team
complaint ID: 15510007231
Has the brand policy changed? Last year, I used this infringement reporting channel it as being success easily.
could you tell me how to use it .
1 risposta
Dougal_Amazon
Hello @Seller_wQ1Dn473oE2dn,
My name is Dougal from the Community Manager Team and I would be happy to take a look at your complaint ID and see where I can assist.
As for how to properly utilize the report a violation tool on the Brand Registry Site, I recommend reviewing the Intellectual Property for Rights Owners help page. The entire page is very helpful, but to focus in on a the complaint submission process, review the "Reporting Infringement," section.
On this particular complaint ID, in the additional information section, your verbiage is a bit confusing. It reads "we are not authorized..." and I think you meant to state "we did not authorize..."
Hope this helps and please let me know if you have any other questions.
Best, Dougal
