I’m reaching out to seek help regarding an issue I’m facing with my inventory. I have 300 units of a product that show they are available and eligible for Prime, but they have been stuck in inbound status for over a month now. The shipment was closed, with no defects or issues yet the inventory still shows 0 but 300 inbound.

I have contacted seller support multiple times, but they keep referring me to an internal team without providing any resolution. They told me they’re aware it’s closed and that the 300 units have been disbursed but don’t give me a timeline as to when they’re going to be put up for sale. They all keep giving me different answers. This situation is concerning, as it means my inventory is sitting idle and not being sold, which is significantly affecting the cash flow of my business.

If any moderators or experienced sellers could offer advice or assistance on how to escalate this issue effectively, I would greatly appreciate it.