The country of origin that you selected in Seller Central when you registered your account does not match the country of origin in the documents that you provided.
Hi! Can anyone give me a clue of where should i be digging because i don't know how to handle the situation. I am facing the '' country of origin'' issue after 3 months of my account having been registered.
I registered my account with my US LLC and as a contacted person - i indicated myself with my Ukrainian passport details and scans. Everything was fine. But now when being verified for second time, Amazon is saying that country of origin selected when registering an account does not match the country of origin in my provided documents. How can that be ? I am 100% sure that i indicated my country of birth/citizenship as Ukraine and provided passport details along with scan copy when registering.
I don't have any other docs. Where can i update my '' country of origin'' ? Is it legal entity tab? or is it official registered address tab? or is it business address tab? What is '' country of origin'' in Amazon understanding?
Can the moderator help ? my case id is 14903647881
The country of origin that you selected in Seller Central when you registered your account does not match the country of origin in the documents that you provided.
Hi! Can anyone give me a clue of where should i be digging because i don't know how to handle the situation. I am facing the '' country of origin'' issue after 3 months of my account having been registered.
I registered my account with my US LLC and as a contacted person - i indicated myself with my Ukrainian passport details and scans. Everything was fine. But now when being verified for second time, Amazon is saying that country of origin selected when registering an account does not match the country of origin in my provided documents. How can that be ? I am 100% sure that i indicated my country of birth/citizenship as Ukraine and provided passport details along with scan copy when registering.
I don't have any other docs. Where can i update my '' country of origin'' ? Is it legal entity tab? or is it official registered address tab? or is it business address tab? What is '' country of origin'' in Amazon understanding?
Can the moderator help ? my case id is 14903647881
6 risposte
Seller_2wcyzobUoyFtK
@Dougal_Amazon Could you help me in my case please?
LeviDylan_Amazon
Hello @Seller_2wcyzobUoyFtK,
Thank you so much for reaching out in the Forums. I am engaging a Community Manager to review this situation further.
Wishing you the best,
LeviDylan
Steve_Amazon
Hi @Seller_2wcyzobUoyFtK,
Steve from Amazon here, thank you for reaching out. I have reviewed your account and see that it is now fully verified and active. Can you please advise if further assistance is needed here?
Thanks,
Steve
