UPS Amazon Buy Shipping Now Showing on UPS Bills not Amazon
We have been an FBM seller for 10 years. Switched to Amazon Buy Shipping in October to avoid the A to Z claims and to ensure we have a good OTDR rate. Up until January our shipping charges for UPS have always been deducted from our Amazon bill. Starting with our most recent shipments, they are being deducted from our UPS bill. This in itself is not an issue (though I do wonder why the change) the issue is I have our PO# set up to be the reference number on our labels in Shipstation and they always come through our bill with the PO# as the first reference number. With the Amazon shipments the Reference number is AMS1111111111, which makes it difficult to cross reference our charges to make sure we do not have any extra charges. I've reached out to our rep with UPS and he said it is an Amazon issue.... Any insight from anyone on here?
UPS Amazon Buy Shipping Now Showing on UPS Bills not Amazon
We have been an FBM seller for 10 years. Switched to Amazon Buy Shipping in October to avoid the A to Z claims and to ensure we have a good OTDR rate. Up until January our shipping charges for UPS have always been deducted from our Amazon bill. Starting with our most recent shipments, they are being deducted from our UPS bill. This in itself is not an issue (though I do wonder why the change) the issue is I have our PO# set up to be the reference number on our labels in Shipstation and they always come through our bill with the PO# as the first reference number. With the Amazon shipments the Reference number is AMS1111111111, which makes it difficult to cross reference our charges to make sure we do not have any extra charges. I've reached out to our rep with UPS and he said it is an Amazon issue.... Any insight from anyone on here?