Possibile mail SPAM
Buongiorno,
oggi abbiamo ricevuto questa mail (allego perchè credo sia utile leggerla tutta):
"Hello,
We have temporarily placed your selling account in an inactive status. While inactive, your listings will remain active and your disbursements will continue as scheduled. However, you are temporarily unable to make updates to your listings or account settings. This action does not impact your Account Health.
Why did this happen?
We have taken this action due to an extended period of inactivity on your account. To protect your business, we have restricted changes to your account until we can verify your identity.
How do I verify my identity and reactivate my account?
To verify your identity and reactivate your selling account, complete the credit card verification process. To complete the verification process:
1. In Seller Central, go to 'Settings' and click 'Account info'.
2. Under ‘Payment information’, select ‘Charge method’.
3. Click ‘Replace charge method’ and add your credit card details.
It may take up to 48 hours for updates to your credit card information to reflect on your seller account. Once the information is updated, your account will be reactivated and any restrictions will be removed.
We’re here to help.
To updated your credit card information, go to “Add, delete, and verify your credit card information”: https://sellercentral.amazon.com/help/hub/reference/GUQLF3C3HXXXERLC
If you have additional questions, contact us: https://sellercentral.amazon.com/cu/contact-us
The Amazon Services team "
Non ho cliccato sul link della mail anche perchè se vado nella mia area riservata >> informazioni account >> Metodo di addebito
il link sulla barra di ricerca è il seguente: https://sellercentral.amazon.it/sw/AccountInfo/ChargeMethod/step/View?ref_=macs_aichrgvw_alrt_acinfohm.
Chiedo riscontro alla comunità.
Roberto
Possibile mail SPAM
Buongiorno,
oggi abbiamo ricevuto questa mail (allego perchè credo sia utile leggerla tutta):
"Hello,
We have temporarily placed your selling account in an inactive status. While inactive, your listings will remain active and your disbursements will continue as scheduled. However, you are temporarily unable to make updates to your listings or account settings. This action does not impact your Account Health.
Why did this happen?
We have taken this action due to an extended period of inactivity on your account. To protect your business, we have restricted changes to your account until we can verify your identity.
How do I verify my identity and reactivate my account?
To verify your identity and reactivate your selling account, complete the credit card verification process. To complete the verification process:
1. In Seller Central, go to 'Settings' and click 'Account info'.
2. Under ‘Payment information’, select ‘Charge method’.
3. Click ‘Replace charge method’ and add your credit card details.
It may take up to 48 hours for updates to your credit card information to reflect on your seller account. Once the information is updated, your account will be reactivated and any restrictions will be removed.
We’re here to help.
To updated your credit card information, go to “Add, delete, and verify your credit card information”: https://sellercentral.amazon.com/help/hub/reference/GUQLF3C3HXXXERLC
If you have additional questions, contact us: https://sellercentral.amazon.com/cu/contact-us
The Amazon Services team "
Non ho cliccato sul link della mail anche perchè se vado nella mia area riservata >> informazioni account >> Metodo di addebito
il link sulla barra di ricerca è il seguente: https://sellercentral.amazon.it/sw/AccountInfo/ChargeMethod/step/View?ref_=macs_aichrgvw_alrt_acinfohm.
Chiedo riscontro alla comunità.
Roberto
1 risposta
Morgana_Amazon
Buongiorno @Seller_tX0Gq1qEPRCVPe grazie del messaggio.
Potresti cortesemente inviarmi l'indirizzo email da cui ti è arrivata per poter controllare?
Ti confermo comunque che potrebbe essere relativa alla tua situazione sul mercato UK per il quale devi eseguire l'aggiornamento del metodo di addebito.
Il link della mail che hai allegato riporta a una delle nostre pagine d'aiuto ufficiali relativa a Domande frequenti sulla carta di credito o di debito del venditore.
Buona giornata!
