resubmitt the A+ after the rejection
We submitted the A+ after we had issues on our pictures we're sure that the size wasn't perfect. Now we tried to resubmitted again the pictures . Everything is beautiful and nice but the issue is to choose the product, we entered the ASIN. Unfortunately it's not working we received a message says that You are unable to add content to this ASIN because our system does not recognize this ASIN as part of your brand. do we need to wait for couple days before submitting the A+. or there is anyone can help us?. by the way our brand is registered and the product under our brand.
resubmitt the A+ after the rejection
We submitted the A+ after we had issues on our pictures we're sure that the size wasn't perfect. Now we tried to resubmitted again the pictures . Everything is beautiful and nice but the issue is to choose the product, we entered the ASIN. Unfortunately it's not working we received a message says that You are unable to add content to this ASIN because our system does not recognize this ASIN as part of your brand. do we need to wait for couple days before submitting the A+. or there is anyone can help us?. by the way our brand is registered and the product under our brand.
1 risposta
Danny_Amazon
Hello @Seller_fsXDdCBjlJOiQ- and thank you for looking to the seller forums for some guidance on managing your A+ Content.
I wanted to check in to see if you've seen this experience improve at all in the days since posting? Our help page content on A+ content FAQ & troubleshooting does address this error use case, advising:
"This message means that the ASIN is not properly being mapped to your brand. This is usually caused by inaccurate listing data on the ASIN, which you can fix by editing. The most common data points that need updating are:
1. Brand name mismatch: The brand name listed on the ASIN does not match the brand name as approved by Amazon's Brand Registry. These need to match 100%. Adding spaces or hyphens will lead to a mismatch.
Note: Brand name is case sensitive.
2. Inaccurate GTIN or Key Attribute. Your ASIN listing data must include a GTIN (UPC, EAN, JAN) that is correct and consistent with your brand. The most common GTIN/Key Attributes are:
- UPC
- Part number
- Model number
- Style number
- Catalog number
3. Categorization: The item type category which closely matches with the ASIN product type should be selected in the listing details.
If you still receive this error after verifying these data points, contact Brand Registry for assistance."
You may also find these details on Content publishing status and content rejection, as well as the overall help page on A+ Content to be relevant, should you need to connect with Brand Registry to navigate this issue!
Thanks again for posting, and I hope this helps!
-Danny
