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Seller_BqVvorwi7eYuJ

Upgrading from Individual to Professional Account - Verification

Hello,

I attempted to upgrade my account from an individual to a professional account but have got caught in a loop of sending ID documents and having them verified (successfully on 2 occasions) but still unable to upgrade my account.

I get the following message "to upgrade your selling plan , please complete your account verification from Account overview page or Verify Account link and that the page will automatically redirect momentarily".

I then get directed to a page that shows my business and primary contact information with the only option to "edit information" via a button at the bottom of the page

When I click "edit information" a message comes up saying "i am currently undergoing another verification"

I got a message this morning saying I was able to be verified so unclear what I need to do,

Can someone help?

Thanks

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Seller_BqVvorwi7eYuJ

Upgrading from Individual to Professional Account - Verification

Hello,

I attempted to upgrade my account from an individual to a professional account but have got caught in a loop of sending ID documents and having them verified (successfully on 2 occasions) but still unable to upgrade my account.

I get the following message "to upgrade your selling plan , please complete your account verification from Account overview page or Verify Account link and that the page will automatically redirect momentarily".

I then get directed to a page that shows my business and primary contact information with the only option to "edit information" via a button at the bottom of the page

When I click "edit information" a message comes up saying "i am currently undergoing another verification"

I got a message this morning saying I was able to be verified so unclear what I need to do,

Can someone help?

Thanks

10
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Connor_Amazon
In risposta al post di: Seller_BqVvorwi7eYuJ

Hi @Seller_BqVvorwi7eYuJ

Connor from Amazon here, thanks for reaching out.

I just reviewed your account and it looks like you are fully verified and active on our end. If you haven't already, check out our Amazon Seller Beginner's Guide that goes over the basics of selling on our platform.

If you still need assistance, please create a support case via this link so that our partner team can take a look.

Also, I am here to help in case you need further support.

Best,

Connor

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Seller_BqVvorwi7eYuJ

Upgrading from Individual to Professional Account - Verification

Hello,

I attempted to upgrade my account from an individual to a professional account but have got caught in a loop of sending ID documents and having them verified (successfully on 2 occasions) but still unable to upgrade my account.

I get the following message "to upgrade your selling plan , please complete your account verification from Account overview page or Verify Account link and that the page will automatically redirect momentarily".

I then get directed to a page that shows my business and primary contact information with the only option to "edit information" via a button at the bottom of the page

When I click "edit information" a message comes up saying "i am currently undergoing another verification"

I got a message this morning saying I was able to be verified so unclear what I need to do,

Can someone help?

Thanks

30 visualizzazioni
1 risposta
10
Rispondi
user profile
Seller_BqVvorwi7eYuJ

Upgrading from Individual to Professional Account - Verification

Hello,

I attempted to upgrade my account from an individual to a professional account but have got caught in a loop of sending ID documents and having them verified (successfully on 2 occasions) but still unable to upgrade my account.

I get the following message "to upgrade your selling plan , please complete your account verification from Account overview page or Verify Account link and that the page will automatically redirect momentarily".

I then get directed to a page that shows my business and primary contact information with the only option to "edit information" via a button at the bottom of the page

When I click "edit information" a message comes up saying "i am currently undergoing another verification"

I got a message this morning saying I was able to be verified so unclear what I need to do,

Can someone help?

Thanks

10
30 visualizzazioni
1 risposta
Rispondi
user profile

Upgrading from Individual to Professional Account - Verification

di Seller_BqVvorwi7eYuJ

Hello,

I attempted to upgrade my account from an individual to a professional account but have got caught in a loop of sending ID documents and having them verified (successfully on 2 occasions) but still unable to upgrade my account.

I get the following message "to upgrade your selling plan , please complete your account verification from Account overview page or Verify Account link and that the page will automatically redirect momentarily".

I then get directed to a page that shows my business and primary contact information with the only option to "edit information" via a button at the bottom of the page

When I click "edit information" a message comes up saying "i am currently undergoing another verification"

I got a message this morning saying I was able to be verified so unclear what I need to do,

Can someone help?

Thanks

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Tag:Verifica
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Connor_Amazon
In risposta al post di: Seller_BqVvorwi7eYuJ

Hi @Seller_BqVvorwi7eYuJ

Connor from Amazon here, thanks for reaching out.

I just reviewed your account and it looks like you are fully verified and active on our end. If you haven't already, check out our Amazon Seller Beginner's Guide that goes over the basics of selling on our platform.

If you still need assistance, please create a support case via this link so that our partner team can take a look.

Also, I am here to help in case you need further support.

Best,

Connor

10
Segui questa discussione per ricevere notifiche sulle nuove attività
user profile
Connor_Amazon
In risposta al post di: Seller_BqVvorwi7eYuJ

Hi @Seller_BqVvorwi7eYuJ

Connor from Amazon here, thanks for reaching out.

I just reviewed your account and it looks like you are fully verified and active on our end. If you haven't already, check out our Amazon Seller Beginner's Guide that goes over the basics of selling on our platform.

If you still need assistance, please create a support case via this link so that our partner team can take a look.

Also, I am here to help in case you need further support.

Best,

Connor

10
user profile
Connor_Amazon
In risposta al post di: Seller_BqVvorwi7eYuJ

Hi @Seller_BqVvorwi7eYuJ

Connor from Amazon here, thanks for reaching out.

I just reviewed your account and it looks like you are fully verified and active on our end. If you haven't already, check out our Amazon Seller Beginner's Guide that goes over the basics of selling on our platform.

If you still need assistance, please create a support case via this link so that our partner team can take a look.

Also, I am here to help in case you need further support.

Best,

Connor

10
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