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Seller_CXaMTRSpoLnla

cannot reactivate inactive account

I am trying to reactivate my Amazon Seller account.

1. I receive an email that I am trying to reactivate. I click the link to "Begin Verification in North America"

2. https://sellercentral.amazon.com/global-dashboard I am told my account was deactivated due to inactivity, and must verify my identity. I click "Reactivate Account"

3. https://sellercentral.amazon.com/inactiveAccount?returnTo=%2Fhz%2Fapprovalrequest%2Fregistration&mons_redirect=remedy_url I am told I am trying to access a store which is currently inactive. I Click "Continue"

4. I have 2 valid, current credit cards as Charge Methods. One of them is Active. I click "Account Info"

5. I'm back at Step 2.

6. I click "Check Reactivaction Status"

7. I'm back at step 3.

I have scans of my Identification and Credit Card account statement, but cannot find a webpage to provide them to. Please Help.

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Seller_CXaMTRSpoLnla

cannot reactivate inactive account

I am trying to reactivate my Amazon Seller account.

1. I receive an email that I am trying to reactivate. I click the link to "Begin Verification in North America"

2. https://sellercentral.amazon.com/global-dashboard I am told my account was deactivated due to inactivity, and must verify my identity. I click "Reactivate Account"

3. https://sellercentral.amazon.com/inactiveAccount?returnTo=%2Fhz%2Fapprovalrequest%2Fregistration&mons_redirect=remedy_url I am told I am trying to access a store which is currently inactive. I Click "Continue"

4. I have 2 valid, current credit cards as Charge Methods. One of them is Active. I click "Account Info"

5. I'm back at Step 2.

6. I click "Check Reactivaction Status"

7. I'm back at step 3.

I have scans of my Identification and Credit Card account statement, but cannot find a webpage to provide them to. Please Help.

30
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Seller_dqLLR4HqLkGU5
In risposta al post di: Seller_CXaMTRSpoLnla

Hi! I am having the same problem. Have you been able to resolve yours?

30
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Connor_Amazon
In risposta al post di: Seller_CXaMTRSpoLnla

Hi @Seller_CXaMTRSpoLnla

Connor from Amazon here, thanks for your question.

I see that your account is fully active on my end. Please let me know if you are still experiencing issues, also have you reached out to seller support yet?

Please let me know,

Connor

10
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Seller_LyYw7fQRKc5G7
In risposta al post di: Seller_CXaMTRSpoLnla
Questo post è stato eliminato
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Seller_uFSVep41tSVaU
In risposta al post di: Seller_CXaMTRSpoLnla

My account is still inactive I had provided all the things AMAZON needed

00
user profile
Seller_lgiukd8RpudNH
In risposta al post di: Seller_CXaMTRSpoLnla

I am having the same problem. It's like I'm in an endless loop. And also cannot access help becuase my "Account is inactive..." Tremendous amount of time spent simply trying to access my seller account and enter whatever information is needed (none of which has changed).

10
Segui questa discussione per ricevere notifiche sulle nuove attività
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Seller_CXaMTRSpoLnla

cannot reactivate inactive account

I am trying to reactivate my Amazon Seller account.

1. I receive an email that I am trying to reactivate. I click the link to "Begin Verification in North America"

2. https://sellercentral.amazon.com/global-dashboard I am told my account was deactivated due to inactivity, and must verify my identity. I click "Reactivate Account"

3. https://sellercentral.amazon.com/inactiveAccount?returnTo=%2Fhz%2Fapprovalrequest%2Fregistration&mons_redirect=remedy_url I am told I am trying to access a store which is currently inactive. I Click "Continue"

4. I have 2 valid, current credit cards as Charge Methods. One of them is Active. I click "Account Info"

5. I'm back at Step 2.

6. I click "Check Reactivaction Status"

7. I'm back at step 3.

I have scans of my Identification and Credit Card account statement, but cannot find a webpage to provide them to. Please Help.

521 visualizzazioni
18 risposte
30
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user profile
Seller_CXaMTRSpoLnla

cannot reactivate inactive account

I am trying to reactivate my Amazon Seller account.

1. I receive an email that I am trying to reactivate. I click the link to "Begin Verification in North America"

2. https://sellercentral.amazon.com/global-dashboard I am told my account was deactivated due to inactivity, and must verify my identity. I click "Reactivate Account"

3. https://sellercentral.amazon.com/inactiveAccount?returnTo=%2Fhz%2Fapprovalrequest%2Fregistration&mons_redirect=remedy_url I am told I am trying to access a store which is currently inactive. I Click "Continue"

4. I have 2 valid, current credit cards as Charge Methods. One of them is Active. I click "Account Info"

5. I'm back at Step 2.

6. I click "Check Reactivaction Status"

7. I'm back at step 3.

I have scans of my Identification and Credit Card account statement, but cannot find a webpage to provide them to. Please Help.

30
521 visualizzazioni
18 risposte
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user profile

cannot reactivate inactive account

di Seller_CXaMTRSpoLnla

I am trying to reactivate my Amazon Seller account.

1. I receive an email that I am trying to reactivate. I click the link to "Begin Verification in North America"

2. https://sellercentral.amazon.com/global-dashboard I am told my account was deactivated due to inactivity, and must verify my identity. I click "Reactivate Account"

3. https://sellercentral.amazon.com/inactiveAccount?returnTo=%2Fhz%2Fapprovalrequest%2Fregistration&mons_redirect=remedy_url I am told I am trying to access a store which is currently inactive. I Click "Continue"

4. I have 2 valid, current credit cards as Charge Methods. One of them is Active. I click "Account Info"

5. I'm back at Step 2.

6. I click "Check Reactivaction Status"

7. I'm back at step 3.

I have scans of my Identification and Credit Card account statement, but cannot find a webpage to provide them to. Please Help.

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Seller_dqLLR4HqLkGU5
In risposta al post di: Seller_CXaMTRSpoLnla

Hi! I am having the same problem. Have you been able to resolve yours?

30
user profile
Connor_Amazon
In risposta al post di: Seller_CXaMTRSpoLnla

Hi @Seller_CXaMTRSpoLnla

Connor from Amazon here, thanks for your question.

I see that your account is fully active on my end. Please let me know if you are still experiencing issues, also have you reached out to seller support yet?

Please let me know,

Connor

10
user profile
Seller_LyYw7fQRKc5G7
In risposta al post di: Seller_CXaMTRSpoLnla
Questo post è stato eliminato
00
user profile
Seller_uFSVep41tSVaU
In risposta al post di: Seller_CXaMTRSpoLnla

My account is still inactive I had provided all the things AMAZON needed

00
user profile
Seller_lgiukd8RpudNH
In risposta al post di: Seller_CXaMTRSpoLnla

I am having the same problem. It's like I'm in an endless loop. And also cannot access help becuase my "Account is inactive..." Tremendous amount of time spent simply trying to access my seller account and enter whatever information is needed (none of which has changed).

10
Segui questa discussione per ricevere notifiche sulle nuove attività
user profile
Seller_dqLLR4HqLkGU5
In risposta al post di: Seller_CXaMTRSpoLnla

Hi! I am having the same problem. Have you been able to resolve yours?

30
user profile
Seller_dqLLR4HqLkGU5
In risposta al post di: Seller_CXaMTRSpoLnla

Hi! I am having the same problem. Have you been able to resolve yours?

30
Rispondi
user profile
Connor_Amazon
In risposta al post di: Seller_CXaMTRSpoLnla

Hi @Seller_CXaMTRSpoLnla

Connor from Amazon here, thanks for your question.

I see that your account is fully active on my end. Please let me know if you are still experiencing issues, also have you reached out to seller support yet?

Please let me know,

Connor

10
user profile
Connor_Amazon
In risposta al post di: Seller_CXaMTRSpoLnla

Hi @Seller_CXaMTRSpoLnla

Connor from Amazon here, thanks for your question.

I see that your account is fully active on my end. Please let me know if you are still experiencing issues, also have you reached out to seller support yet?

Please let me know,

Connor

10
Rispondi
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Seller_LyYw7fQRKc5G7
In risposta al post di: Seller_CXaMTRSpoLnla
Questo post è stato eliminato
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Seller_LyYw7fQRKc5G7
In risposta al post di: Seller_CXaMTRSpoLnla
Questo post è stato eliminato
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Seller_uFSVep41tSVaU
In risposta al post di: Seller_CXaMTRSpoLnla

My account is still inactive I had provided all the things AMAZON needed

00
user profile
Seller_uFSVep41tSVaU
In risposta al post di: Seller_CXaMTRSpoLnla

My account is still inactive I had provided all the things AMAZON needed

00
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user profile
Seller_lgiukd8RpudNH
In risposta al post di: Seller_CXaMTRSpoLnla

I am having the same problem. It's like I'm in an endless loop. And also cannot access help becuase my "Account is inactive..." Tremendous amount of time spent simply trying to access my seller account and enter whatever information is needed (none of which has changed).

10
user profile
Seller_lgiukd8RpudNH
In risposta al post di: Seller_CXaMTRSpoLnla

I am having the same problem. It's like I'm in an endless loop. And also cannot access help becuase my "Account is inactive..." Tremendous amount of time spent simply trying to access my seller account and enter whatever information is needed (none of which has changed).

10
Rispondi
Segui questa discussione per ricevere notifiche sulle nuove attività