How do I reactivate my account?
My account was deactivated for violating "Fair Practices" and "Ratings, Feedback, and Reviews". At first, I chose to deny violating these behaviors and believed that Amazon made a mistake. But later, after investigation, it was because an employee privately used a third-party service to create fake orders for a product. Then I submitted information to describe the whole process and admitted my fault, as well as the subsequent corrective measures. But the response I received was always insufficient information, so what information should I provide to reactivate my account?
How do I reactivate my account?
My account was deactivated for violating "Fair Practices" and "Ratings, Feedback, and Reviews". At first, I chose to deny violating these behaviors and believed that Amazon made a mistake. But later, after investigation, it was because an employee privately used a third-party service to create fake orders for a product. Then I submitted information to describe the whole process and admitted my fault, as well as the subsequent corrective measures. But the response I received was always insufficient information, so what information should I provide to reactivate my account?
0 risposte
Seller_rI7BZIczK8iAC
Nothing at all. You cheated and were caught. Amazon doesn't forgive.
Yes I am rude. Do you prefer following version:
Dear seller, unfortunately you were a victim of your employee. In his great devotion for his boss he PRIVATELY hired and payed a third-party service to increase YOUR sales volume. Afterwards he organized good ratings and reviews for your products. Unfortunately, even if all this happened without your knowledge, Amazon can not make this unhappen. With regard to millions of honest sellers, Amazon is obliged to suspend your account forever. They are so really, really sorry and wish you good luck on another platform.
Don't try to create another seller account to the name of a family member; the system will detect it and suspend that one too.
Seller_4zBzdtgCyS9EI
And an old lie gets replaced with a new lie.
You are done here. it's over.
Emet_Amazon
Hello @Seller_wLRjTdsvZZkoD,
Thank you for posting your concerns with your account deactivation.
These types of situations that result in an account deactivation can only be disputed. This implies the required submission of supporting evidence that this did not take place. Even if this was done by an employee, a violation still occurred. As noted by this explanation, a plan of action will not be accepted in these situations. Due to this, the account may not be eligible for reactivation.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
