[Part 1] Why it seems like Amazon doesn't want any 3p sellers on its platform anymore!
Okay, I will be posting truths, facts I have observed after being on the Platform for over 2 years (I guess) and why FBA Wholesale is not a viable business model unless Amazon fix these things, in this brief I will be sharing first thing that as far as I understood makes Amazon totally unsafe place for its 3rd Party sellers.
Policy on LOA or Letter of Authorization.
So few months back out of nowhere we received section 03 performance notification of in-authenticity about one of our products and Amazon demand two things
1. Video call interview.
2. All supply chain documents including LOA.
We had everything except for LOA and we were given 14 days to appear for video call interview, we approached distributor to get us brand LOA and after pleading to distributor and brand, we were given LOA for that product, proving that we were selling legit product.
We had plans to invent over $50k in this business model this year but after this LOA episode, Amazon made us really think about it, after thorough consideration we decided to close our Amazon business, because we have been selling listings that brands allowed 3p seller to sell on Amazon but those brands were not giving LOA to anyone and since Amazon policy includes LOA to prove supply chain.
We couldn't take this risk further, we believe Amazon unreasonable policy with regards to LOA means Amazon doesn't want any 3p seller anymore.
And if you don't have LOA that means as per Amazon policy you selling counterfeit even if you have sales agreement, invoices, bank statements, receipts, shipping labels, purchase orders, even if you were shipping directly from the brand warehouse etc but if you don't have LOA, you are doomed and Amazon will suspend/deactivate you for good (i heard after video call, if they suspend/deactivate you, that means game over for good), so that wastes your years of efforts, money invested into building your business but also Amazon seizes your funds and destroys your inventory because again you are guilty unless you have LOA.
This is one reason we are quitting on Amazon, in the next number of posts I will share few more.
[Part 1] Why it seems like Amazon doesn't want any 3p sellers on its platform anymore!
Okay, I will be posting truths, facts I have observed after being on the Platform for over 2 years (I guess) and why FBA Wholesale is not a viable business model unless Amazon fix these things, in this brief I will be sharing first thing that as far as I understood makes Amazon totally unsafe place for its 3rd Party sellers.
Policy on LOA or Letter of Authorization.
So few months back out of nowhere we received section 03 performance notification of in-authenticity about one of our products and Amazon demand two things
1. Video call interview.
2. All supply chain documents including LOA.
We had everything except for LOA and we were given 14 days to appear for video call interview, we approached distributor to get us brand LOA and after pleading to distributor and brand, we were given LOA for that product, proving that we were selling legit product.
We had plans to invent over $50k in this business model this year but after this LOA episode, Amazon made us really think about it, after thorough consideration we decided to close our Amazon business, because we have been selling listings that brands allowed 3p seller to sell on Amazon but those brands were not giving LOA to anyone and since Amazon policy includes LOA to prove supply chain.
We couldn't take this risk further, we believe Amazon unreasonable policy with regards to LOA means Amazon doesn't want any 3p seller anymore.
And if you don't have LOA that means as per Amazon policy you selling counterfeit even if you have sales agreement, invoices, bank statements, receipts, shipping labels, purchase orders, even if you were shipping directly from the brand warehouse etc but if you don't have LOA, you are doomed and Amazon will suspend/deactivate you for good (i heard after video call, if they suspend/deactivate you, that means game over for good), so that wastes your years of efforts, money invested into building your business but also Amazon seizes your funds and destroys your inventory because again you are guilty unless you have LOA.
This is one reason we are quitting on Amazon, in the next number of posts I will share few more.
0 risposte
Seller_CW0P5hgbsiqWX
INVOICES:
Amazon knows what a commercial invoice includes. An invoice is used when Your USA business has a retail commercial credit account with the manufacturer. Most all invoices include all of the following:
- YOUR: business name, business address, business phone, sales tax exempt number, your EIN number, your credit line, and terms of sale
- MANUFACTURER’S: address, phone, EIN number, account Rep’s name & phone number
- PRODUCT’S: quantity, SKU-Model number,
- DISCOUNTS PROCESSES ON THIS PURHASE: quantity, sale, specials
- TERMS OF SHIPPING: method, who pays, company used, tracking number
- TERMS OF PAYMENT: 30 days, 60 days, 90 days, interest assessed
Some have more, but they all use the same basic format. Even when you call and make a small online order and pay by credit card, an invoice is still sent to you separately containing all of the above.
If you purchased the items from a distributor using cash and carry, or on-line with a credit card, and paid sales tax on it, you are not buying wholesale from the manufacturer.
Letters of Authorizations, the trick request by Amazon.
Did you notice that Amazon always asks for a manufacturer’s invoice first, then asks for/or a letter of authorization? Amazon knows how businesses operate.
If you have a commercial retailers account with a manufacturer, your invoice as described above will suffice. You will not need a Letter of Authorization because the invoice says it all. One call to the Rep's phone number on the invoice, and everything is resolved.
If you do not actually have a commercial account with the manufacturer, Amazon knows companies will not give any letter of authorization to individuals without a commercial account.
Seller_IFRrkIcoHoGF8
deferred transactions is another scam. Another way to hold out on our money for an additional 3-4 weeks AFTER DELIVERY. NEW RULE
Seller_pTj1n4z2Twkii
Guys who are down voting this should at least give their reasons, that would help clarify things, hopefully!
I am waiting for the few good men/women in Amazon aka mods to share their point of view with regards to this, especially from Amazon policies perspective.
I would be really happy to be proven wrong. :)
Seller_BE3xPpZWhTS9Z
You lost me at
> We had everything except for LOA
Without an LOA, you have two choices: don't list the product or list it knowing you risk suspension or worse. It's pretty clear and simple, unlike so many other obligations on Amazon.
Glad you got it worked out, though. Congrats!
Seller_mFUNUCCYB0cok
Oh, they want 3P sellers! But ONLY 3P Chinese sellers!!
Seller_yRPVJN0Mtgu2Y
Always makes me wonder why they have a "used" collectible listing type if you need LoA...
Wally world will get bigger and amazon will see a class action it's inevitable now. This doesn't mean I'm going to sell my AMZN stock tho ...
Seller_7oKQkd3ZYovCx
For sure, they don't want 3P sellers anymore. At least, not from the US. Chinese scammers are welcome and allowed. I'm 99% sure that Amazon is even fabricating false claims to request supplier invoices. They are also reaching those suppliers, purchasing from them through other businesses, and selling the same merchandise we are not allowed to sell on the platform. These practices are intended to eliminate competition and impede small businesses from growing.
Bryce_Amazon
Greetings,
If you have received multiple warnings of IP infringement and you believe you are selling non-infringing products, submit an appeal via Seller Central with the following information:
"A list of the allegedly infringing ASINs and at least one of the following, as applicable:
a. Invoices proving the authenticity of your products (you may remove pricing information); OR
b. Amazon order IDs demonstrating product authenticity; OR
c. An authorization letter from the rights owner (cannot be a forwarded email); OR
d. A court order finding that your product does not infringe the asserted IP, or that the asserted IP is invalid or unenforceable.
So yes, in some circumstances you can use an invoice to respond to multiple warnings of IP infringement."
However, an invoice doesn't equal a Letter of Authorization - and Amazon may still end up requesting an LOA in some instances. If Amazon is requesting a Letter of Authorization, it's because we have a reason to believe that your product listing is using a trademark without approval from the Intellectual Property owner, and that your use falls outside the scope of fair use or referential use. This applies to trademarks on the product, packaging, images, or on the product detail page.
- Bryce
