Banking Details change required but amazon is unable to update new banking
we are trying to add new banking details however amazon is unable to update existing banking details, we have already submitted multiple proofs and raised cases however amazon is still not able to verify our new banking details and this is causing us major sales loss.
please help
Banking Details change required but amazon is unable to update new banking
we are trying to add new banking details however amazon is unable to update existing banking details, we have already submitted multiple proofs and raised cases however amazon is still not able to verify our new banking details and this is causing us major sales loss.
please help
2 risposte
Seller_rI7BZIczK8iAC
If you are the Primary Account User and the owner of the email that goes with it you are able to do that.
Did you check if your settings match EXACTLY with the name on your bank account? ("Legal Entity" and "Official Registered Address")
that doesn't cause you loss of sales. The sales continue, just Amazon doesn't pay you.
Micah_Amazon
Hello @Seller_a8svdY1fILt6P,
Thank you for reaching out. My apologies on the frustration that this has caused. Would you kindly share your most recent seller support case ID with me in this thread? I would like to further investigate and get this escalated.
In the meantime, please review the following resources to make sure everything has been submitted correctly:
Please let me know if you have any further questions.
Cheers,
Micah
