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Seller_jYQJs8P8hbHou

Account inactive and can't reactivate

Hi there, our account was disabled for inactivity (last login was probably in November or earlier, and we haven't sold anything yet). Now when we login, we get this message: ""Your account is inactive - You have attempted to access a store that is currently inactive. To reactivate your store, you may be required to add a new credit card and verify your identity. Please be advised that it may take a few minutes for your store to be reactivated." We added a new credit card earlier today, and our identity appears to already be verified. We tried to contact seller support, but we just get shown the same error message: "Your account is inactive - You have attempted to access a store that is currently inactive." Does anyone know of other options? Can someone from the Amazon team help please? Thanks in advance!

23 visualizzazioni
1 risposta
Tag:Disattivato, Stato dell'account
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Seller_jYQJs8P8hbHou

Account inactive and can't reactivate

Hi there, our account was disabled for inactivity (last login was probably in November or earlier, and we haven't sold anything yet). Now when we login, we get this message: ""Your account is inactive - You have attempted to access a store that is currently inactive. To reactivate your store, you may be required to add a new credit card and verify your identity. Please be advised that it may take a few minutes for your store to be reactivated." We added a new credit card earlier today, and our identity appears to already be verified. We tried to contact seller support, but we just get shown the same error message: "Your account is inactive - You have attempted to access a store that is currently inactive." Does anyone know of other options? Can someone from the Amazon team help please? Thanks in advance!

Tag:Disattivato, Stato dell'account
10
23 visualizzazioni
1 risposta
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Roberto_Amazon
In risposta al post di: Seller_jYQJs8P8hbHou

Hello! @Seller_jYQJs8P8hbHou

This is Roberto. Thank you for using the Forums, I have confirmed that your account is currently active.

Let us know if you are still experiencing issues.

Regards,

00
Segui questa discussione per ricevere notifiche sulle nuove attività
user profile
Seller_jYQJs8P8hbHou

Account inactive and can't reactivate

Hi there, our account was disabled for inactivity (last login was probably in November or earlier, and we haven't sold anything yet). Now when we login, we get this message: ""Your account is inactive - You have attempted to access a store that is currently inactive. To reactivate your store, you may be required to add a new credit card and verify your identity. Please be advised that it may take a few minutes for your store to be reactivated." We added a new credit card earlier today, and our identity appears to already be verified. We tried to contact seller support, but we just get shown the same error message: "Your account is inactive - You have attempted to access a store that is currently inactive." Does anyone know of other options? Can someone from the Amazon team help please? Thanks in advance!

23 visualizzazioni
1 risposta
Tag:Disattivato, Stato dell'account
10
Rispondi
user profile
Seller_jYQJs8P8hbHou

Account inactive and can't reactivate

Hi there, our account was disabled for inactivity (last login was probably in November or earlier, and we haven't sold anything yet). Now when we login, we get this message: ""Your account is inactive - You have attempted to access a store that is currently inactive. To reactivate your store, you may be required to add a new credit card and verify your identity. Please be advised that it may take a few minutes for your store to be reactivated." We added a new credit card earlier today, and our identity appears to already be verified. We tried to contact seller support, but we just get shown the same error message: "Your account is inactive - You have attempted to access a store that is currently inactive." Does anyone know of other options? Can someone from the Amazon team help please? Thanks in advance!

Tag:Disattivato, Stato dell'account
10
23 visualizzazioni
1 risposta
Rispondi
user profile

Account inactive and can't reactivate

di Seller_jYQJs8P8hbHou

Hi there, our account was disabled for inactivity (last login was probably in November or earlier, and we haven't sold anything yet). Now when we login, we get this message: ""Your account is inactive - You have attempted to access a store that is currently inactive. To reactivate your store, you may be required to add a new credit card and verify your identity. Please be advised that it may take a few minutes for your store to be reactivated." We added a new credit card earlier today, and our identity appears to already be verified. We tried to contact seller support, but we just get shown the same error message: "Your account is inactive - You have attempted to access a store that is currently inactive." Does anyone know of other options? Can someone from the Amazon team help please? Thanks in advance!

Tag:Disattivato, Stato dell'account
10
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1 risposta
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Roberto_Amazon
In risposta al post di: Seller_jYQJs8P8hbHou

Hello! @Seller_jYQJs8P8hbHou

This is Roberto. Thank you for using the Forums, I have confirmed that your account is currently active.

Let us know if you are still experiencing issues.

Regards,

00
Segui questa discussione per ricevere notifiche sulle nuove attività
user profile
Roberto_Amazon
In risposta al post di: Seller_jYQJs8P8hbHou

Hello! @Seller_jYQJs8P8hbHou

This is Roberto. Thank you for using the Forums, I have confirmed that your account is currently active.

Let us know if you are still experiencing issues.

Regards,

00
user profile
Roberto_Amazon
In risposta al post di: Seller_jYQJs8P8hbHou

Hello! @Seller_jYQJs8P8hbHou

This is Roberto. Thank you for using the Forums, I have confirmed that your account is currently active.

Let us know if you are still experiencing issues.

Regards,

00
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Segui questa discussione per ricevere notifiche sulle nuove attività