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Seller_hacrHWt4ewohz

Same problem: Your account has been deactivated.

Account hasn't been active for 7 years. It didn't have any listings or sales in it and now I'm getting a message: Your account has been deactivated. Tried to appeal it and got the following performance notifications:

img

And all of them claim the following information:

img

I have various utility bills (water, internet, phone, electricity) officialy translated to english and stamped, merged it into one pdf file (it goes: original language, english translation, stamp), but nothing works. I'm being rejected right away - after a couple of minutes (while before it took like half day or so), so it looks as if it is not being checked even by robots and just cancelled right away.

Also double checked my payment methods and personal information - both name and andress matches the information on tility bills, my card attached is revolut active card as well.

In addition to that, Im getting a following message:

"We see that you contacted us regarding your Amazon account reactivation and you have provided additional documents to submit for your appeal.

As a selling partner support, we do not have the access to review the documents and assist you with account reactivation."

But later I'm directed to the same Account Health -> Reactivate your account -> submit new information page. So it is even more confusing. Can you please check it out for me? Thank You.

16 visualizzazioni
2 risposte
Tag:Disattivato, Stato dell'account, Supporto ai partner di vendita
00
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user profile
Seller_hacrHWt4ewohz

Same problem: Your account has been deactivated.

Account hasn't been active for 7 years. It didn't have any listings or sales in it and now I'm getting a message: Your account has been deactivated. Tried to appeal it and got the following performance notifications:

img

And all of them claim the following information:

img

I have various utility bills (water, internet, phone, electricity) officialy translated to english and stamped, merged it into one pdf file (it goes: original language, english translation, stamp), but nothing works. I'm being rejected right away - after a couple of minutes (while before it took like half day or so), so it looks as if it is not being checked even by robots and just cancelled right away.

Also double checked my payment methods and personal information - both name and andress matches the information on tility bills, my card attached is revolut active card as well.

In addition to that, Im getting a following message:

"We see that you contacted us regarding your Amazon account reactivation and you have provided additional documents to submit for your appeal.

As a selling partner support, we do not have the access to review the documents and assist you with account reactivation."

But later I'm directed to the same Account Health -> Reactivate your account -> submit new information page. So it is even more confusing. Can you please check it out for me? Thank You.

Tag:Disattivato, Stato dell'account, Supporto ai partner di vendita
00
16 visualizzazioni
2 risposte
Rispondi
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user profile
Seller_rI7BZIczK8iAC
In risposta al post di: Seller_hacrHWt4ewohz

user profile
Seller_hacrHWt4ewohz
Can you please check it out for me?
Visualizza post

We are not Amazon. We are other sellers here in the seller forum.

Amazon asked you "- A utility bill dated for ....".

you sent:

user profile
Seller_hacrHWt4ewohz
various utility bills
Visualizza post

Do you understand the difference between ONE and VARIOUS?

user profile
Seller_hacrHWt4ewohz
being rejected right away
Visualizza post

user profile
Seller_hacrHWt4ewohz
my card attached is revolut active card
Visualizza post

Depending the country, Revolut is not considered as a bank. In any way it has to be a CREDIT card, not Debit, not Prepaid.

10
user profile
Atlas_Amazon
In risposta al post di: Seller_hacrHWt4ewohz

Hello @Seller_hacrHWt4ewohz

I see you have already posted in the forums regarding this issue. We kindly ask that you continue your discussion on your original thread, and continue to provide updates there to avoid any confusion.

Respectfully,

Atlas

10
Segui questa discussione per ricevere notifiche sulle nuove attività
user profile
Seller_hacrHWt4ewohz

Same problem: Your account has been deactivated.

Account hasn't been active for 7 years. It didn't have any listings or sales in it and now I'm getting a message: Your account has been deactivated. Tried to appeal it and got the following performance notifications:

img

And all of them claim the following information:

img

I have various utility bills (water, internet, phone, electricity) officialy translated to english and stamped, merged it into one pdf file (it goes: original language, english translation, stamp), but nothing works. I'm being rejected right away - after a couple of minutes (while before it took like half day or so), so it looks as if it is not being checked even by robots and just cancelled right away.

Also double checked my payment methods and personal information - both name and andress matches the information on tility bills, my card attached is revolut active card as well.

In addition to that, Im getting a following message:

"We see that you contacted us regarding your Amazon account reactivation and you have provided additional documents to submit for your appeal.

As a selling partner support, we do not have the access to review the documents and assist you with account reactivation."

But later I'm directed to the same Account Health -> Reactivate your account -> submit new information page. So it is even more confusing. Can you please check it out for me? Thank You.

16 visualizzazioni
2 risposte
Tag:Disattivato, Stato dell'account, Supporto ai partner di vendita
00
Rispondi
user profile
Seller_hacrHWt4ewohz

Same problem: Your account has been deactivated.

Account hasn't been active for 7 years. It didn't have any listings or sales in it and now I'm getting a message: Your account has been deactivated. Tried to appeal it and got the following performance notifications:

img

And all of them claim the following information:

img

I have various utility bills (water, internet, phone, electricity) officialy translated to english and stamped, merged it into one pdf file (it goes: original language, english translation, stamp), but nothing works. I'm being rejected right away - after a couple of minutes (while before it took like half day or so), so it looks as if it is not being checked even by robots and just cancelled right away.

Also double checked my payment methods and personal information - both name and andress matches the information on tility bills, my card attached is revolut active card as well.

In addition to that, Im getting a following message:

"We see that you contacted us regarding your Amazon account reactivation and you have provided additional documents to submit for your appeal.

As a selling partner support, we do not have the access to review the documents and assist you with account reactivation."

But later I'm directed to the same Account Health -> Reactivate your account -> submit new information page. So it is even more confusing. Can you please check it out for me? Thank You.

Tag:Disattivato, Stato dell'account, Supporto ai partner di vendita
00
16 visualizzazioni
2 risposte
Rispondi
user profile

Same problem: Your account has been deactivated.

di Seller_hacrHWt4ewohz

Account hasn't been active for 7 years. It didn't have any listings or sales in it and now I'm getting a message: Your account has been deactivated. Tried to appeal it and got the following performance notifications:

img

And all of them claim the following information:

img

I have various utility bills (water, internet, phone, electricity) officialy translated to english and stamped, merged it into one pdf file (it goes: original language, english translation, stamp), but nothing works. I'm being rejected right away - after a couple of minutes (while before it took like half day or so), so it looks as if it is not being checked even by robots and just cancelled right away.

Also double checked my payment methods and personal information - both name and andress matches the information on tility bills, my card attached is revolut active card as well.

In addition to that, Im getting a following message:

"We see that you contacted us regarding your Amazon account reactivation and you have provided additional documents to submit for your appeal.

As a selling partner support, we do not have the access to review the documents and assist you with account reactivation."

But later I'm directed to the same Account Health -> Reactivate your account -> submit new information page. So it is even more confusing. Can you please check it out for me? Thank You.

Tag:Disattivato, Stato dell'account, Supporto ai partner di vendita
00
16 visualizzazioni
2 risposte
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user profile
Seller_rI7BZIczK8iAC
In risposta al post di: Seller_hacrHWt4ewohz

user profile
Seller_hacrHWt4ewohz
Can you please check it out for me?
Visualizza post

We are not Amazon. We are other sellers here in the seller forum.

Amazon asked you "- A utility bill dated for ....".

you sent:

user profile
Seller_hacrHWt4ewohz
various utility bills
Visualizza post

Do you understand the difference between ONE and VARIOUS?

user profile
Seller_hacrHWt4ewohz
being rejected right away
Visualizza post

user profile
Seller_hacrHWt4ewohz
my card attached is revolut active card
Visualizza post

Depending the country, Revolut is not considered as a bank. In any way it has to be a CREDIT card, not Debit, not Prepaid.

10
user profile
Atlas_Amazon
In risposta al post di: Seller_hacrHWt4ewohz

Hello @Seller_hacrHWt4ewohz

I see you have already posted in the forums regarding this issue. We kindly ask that you continue your discussion on your original thread, and continue to provide updates there to avoid any confusion.

Respectfully,

Atlas

10
Segui questa discussione per ricevere notifiche sulle nuove attività
user profile
Seller_rI7BZIczK8iAC
In risposta al post di: Seller_hacrHWt4ewohz

user profile
Seller_hacrHWt4ewohz
Can you please check it out for me?
Visualizza post

We are not Amazon. We are other sellers here in the seller forum.

Amazon asked you "- A utility bill dated for ....".

you sent:

user profile
Seller_hacrHWt4ewohz
various utility bills
Visualizza post

Do you understand the difference between ONE and VARIOUS?

user profile
Seller_hacrHWt4ewohz
being rejected right away
Visualizza post

user profile
Seller_hacrHWt4ewohz
my card attached is revolut active card
Visualizza post

Depending the country, Revolut is not considered as a bank. In any way it has to be a CREDIT card, not Debit, not Prepaid.

10
user profile
Seller_rI7BZIczK8iAC
In risposta al post di: Seller_hacrHWt4ewohz

user profile
Seller_hacrHWt4ewohz
Can you please check it out for me?
Visualizza post

We are not Amazon. We are other sellers here in the seller forum.

Amazon asked you "- A utility bill dated for ....".

you sent:

user profile
Seller_hacrHWt4ewohz
various utility bills
Visualizza post

Do you understand the difference between ONE and VARIOUS?

user profile
Seller_hacrHWt4ewohz
being rejected right away
Visualizza post

user profile
Seller_hacrHWt4ewohz
my card attached is revolut active card
Visualizza post

Depending the country, Revolut is not considered as a bank. In any way it has to be a CREDIT card, not Debit, not Prepaid.

10
Rispondi
user profile
Atlas_Amazon
In risposta al post di: Seller_hacrHWt4ewohz

Hello @Seller_hacrHWt4ewohz

I see you have already posted in the forums regarding this issue. We kindly ask that you continue your discussion on your original thread, and continue to provide updates there to avoid any confusion.

Respectfully,

Atlas

10
user profile
Atlas_Amazon
In risposta al post di: Seller_hacrHWt4ewohz

Hello @Seller_hacrHWt4ewohz

I see you have already posted in the forums regarding this issue. We kindly ask that you continue your discussion on your original thread, and continue to provide updates there to avoid any confusion.

Respectfully,

Atlas

10
Rispondi
Segui questa discussione per ricevere notifiche sulle nuove attività