counterfeit with out test buy that makes so sense
How to you fight a counterfeit without test buy from a wholesaler who does not own the trademark they assert ? We have submitted invoices and documentation that Seller Help does not accept. The bogus claim is for pet products and the actual product they file the complaint on is NOT A PET PRODUCT and they are not the brand owner.
Something is broken
counterfeit with out test buy that makes so sense
How to you fight a counterfeit without test buy from a wholesaler who does not own the trademark they assert ? We have submitted invoices and documentation that Seller Help does not accept. The bogus claim is for pet products and the actual product they file the complaint on is NOT A PET PRODUCT and they are not the brand owner.
Something is broken
4 risposte
Seller_iobipI6xASRkh
to clarify, someone filed a counterfeit claim against your product, but they are not the brand owner.
I am a little confused the claim is on pet products but it is not a pet product?
Nikki_Amazon
Hello mybrownchessie,
This is Nikki from Amazon. I understand you're having issues with a counterfeit without test buy from a wholesaler who does not own the trademark they assert.
Could you please provide me with a Seller Support case ID so I can look into this further for you? I'd be happy to take a look and see if I can help resolve the issue.
Please let me know the case ID whenever you have a chance. I'm looking forward to hearing back from you.
-Nikki
