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Seller_vsTdZrw7yXpES

Store reviewed again and not approved

I've been trying to create and submit my store for about 3 weeks to no avail.

I fixed all errors except this one.

Review the updated rejection reasons and make corrections.

Suspension reasons:

The campaign end date must match that of the earliest ending promotion.

I've scoured the internet to find.. you guessed it.. NOTHING.

I have no end dates on any campaigns.

I have no Holiday promotions, no promotions at all.

I have no featured deal tiles.

I'm utterly desperate for any feedback or help with this.

Case # 16601584231

14 visualizzazioni
4 risposte
Gestisci il tuo marchio
Tag:Negozi del marchio
10
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user profile
Seller_vsTdZrw7yXpES

Store reviewed again and not approved

I've been trying to create and submit my store for about 3 weeks to no avail.

I fixed all errors except this one.

Review the updated rejection reasons and make corrections.

Suspension reasons:

The campaign end date must match that of the earliest ending promotion.

I've scoured the internet to find.. you guessed it.. NOTHING.

I have no end dates on any campaigns.

I have no Holiday promotions, no promotions at all.

I have no featured deal tiles.

I'm utterly desperate for any feedback or help with this.

Case # 16601584231

Gestisci il tuo marchio
Tag:Negozi del marchio
10
14 visualizzazioni
4 risposte
Rispondi
0 risposte
user profile
Seller_vsTdZrw7yXpES
In risposta al post di: Seller_vsTdZrw7yXpES

@Dougal_Amazon I saw you commented on a similar post. Do you think you can help with this?

00
user profile
Dougal_Amazon
In risposta al post di: Seller_vsTdZrw7yXpES

Hello @Seller_vsTdZrw7yXpES,

Dougal here and I am happy to assist wherever I am able. Unfortunately, I do not have access to the Amazon Advertising Console (which is where store creation is). Thanks for providing the case ID and I do see that is is currently being worked and that it has been 4 days since their last correspondence. I would also be escalating to this team so we just have to wait a little longer for a response.

In the interim, I noticed that in the "Build your Brand Store on Amazon," section of the Brand Stores page, it mentions as the first step to Register for Sponsored Ads. I am assuming that happened since you have access to the console, but did want to make sure since sponsored ads is a type of promotion.

I also thought you might find this helpful: Getting started with Stores and while the FAQ section does not mention your specific issue, there is a link to the Stores Content Guidelines and Acceptance Policies and section "3.5 Scheduling," has some bullet points on "Scheduling allows advertisers to choose a launch and end date for a new Store, or a version of an existing Store."

Please let me know how it goes or if the case ends up resolving and you are still having an issue.

Best, Dougal

10
Segui questa discussione per ricevere notifiche sulle nuove attività
user profile
Seller_vsTdZrw7yXpES

Store reviewed again and not approved

I've been trying to create and submit my store for about 3 weeks to no avail.

I fixed all errors except this one.

Review the updated rejection reasons and make corrections.

Suspension reasons:

The campaign end date must match that of the earliest ending promotion.

I've scoured the internet to find.. you guessed it.. NOTHING.

I have no end dates on any campaigns.

I have no Holiday promotions, no promotions at all.

I have no featured deal tiles.

I'm utterly desperate for any feedback or help with this.

Case # 16601584231

14 visualizzazioni
4 risposte
Gestisci il tuo marchio
Tag:Negozi del marchio
10
Rispondi
user profile
Seller_vsTdZrw7yXpES

Store reviewed again and not approved

I've been trying to create and submit my store for about 3 weeks to no avail.

I fixed all errors except this one.

Review the updated rejection reasons and make corrections.

Suspension reasons:

The campaign end date must match that of the earliest ending promotion.

I've scoured the internet to find.. you guessed it.. NOTHING.

I have no end dates on any campaigns.

I have no Holiday promotions, no promotions at all.

I have no featured deal tiles.

I'm utterly desperate for any feedback or help with this.

Case # 16601584231

Gestisci il tuo marchio
Tag:Negozi del marchio
10
14 visualizzazioni
4 risposte
Rispondi
user profile

Store reviewed again and not approved

di Seller_vsTdZrw7yXpES

I've been trying to create and submit my store for about 3 weeks to no avail.

I fixed all errors except this one.

Review the updated rejection reasons and make corrections.

Suspension reasons:

The campaign end date must match that of the earliest ending promotion.

I've scoured the internet to find.. you guessed it.. NOTHING.

I have no end dates on any campaigns.

I have no Holiday promotions, no promotions at all.

I have no featured deal tiles.

I'm utterly desperate for any feedback or help with this.

Case # 16601584231

Gestisci il tuo marchio
Tag:Negozi del marchio
10
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4 risposte
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Seller_vsTdZrw7yXpES
In risposta al post di: Seller_vsTdZrw7yXpES

@Dougal_Amazon I saw you commented on a similar post. Do you think you can help with this?

00
user profile
Dougal_Amazon
In risposta al post di: Seller_vsTdZrw7yXpES

Hello @Seller_vsTdZrw7yXpES,

Dougal here and I am happy to assist wherever I am able. Unfortunately, I do not have access to the Amazon Advertising Console (which is where store creation is). Thanks for providing the case ID and I do see that is is currently being worked and that it has been 4 days since their last correspondence. I would also be escalating to this team so we just have to wait a little longer for a response.

In the interim, I noticed that in the "Build your Brand Store on Amazon," section of the Brand Stores page, it mentions as the first step to Register for Sponsored Ads. I am assuming that happened since you have access to the console, but did want to make sure since sponsored ads is a type of promotion.

I also thought you might find this helpful: Getting started with Stores and while the FAQ section does not mention your specific issue, there is a link to the Stores Content Guidelines and Acceptance Policies and section "3.5 Scheduling," has some bullet points on "Scheduling allows advertisers to choose a launch and end date for a new Store, or a version of an existing Store."

Please let me know how it goes or if the case ends up resolving and you are still having an issue.

Best, Dougal

10
Segui questa discussione per ricevere notifiche sulle nuove attività
user profile
Seller_vsTdZrw7yXpES
In risposta al post di: Seller_vsTdZrw7yXpES

@Dougal_Amazon I saw you commented on a similar post. Do you think you can help with this?

00
user profile
Seller_vsTdZrw7yXpES
In risposta al post di: Seller_vsTdZrw7yXpES

@Dougal_Amazon I saw you commented on a similar post. Do you think you can help with this?

00
Rispondi
user profile
Dougal_Amazon
In risposta al post di: Seller_vsTdZrw7yXpES

Hello @Seller_vsTdZrw7yXpES,

Dougal here and I am happy to assist wherever I am able. Unfortunately, I do not have access to the Amazon Advertising Console (which is where store creation is). Thanks for providing the case ID and I do see that is is currently being worked and that it has been 4 days since their last correspondence. I would also be escalating to this team so we just have to wait a little longer for a response.

In the interim, I noticed that in the "Build your Brand Store on Amazon," section of the Brand Stores page, it mentions as the first step to Register for Sponsored Ads. I am assuming that happened since you have access to the console, but did want to make sure since sponsored ads is a type of promotion.

I also thought you might find this helpful: Getting started with Stores and while the FAQ section does not mention your specific issue, there is a link to the Stores Content Guidelines and Acceptance Policies and section "3.5 Scheduling," has some bullet points on "Scheduling allows advertisers to choose a launch and end date for a new Store, or a version of an existing Store."

Please let me know how it goes or if the case ends up resolving and you are still having an issue.

Best, Dougal

10
user profile
Dougal_Amazon
In risposta al post di: Seller_vsTdZrw7yXpES

Hello @Seller_vsTdZrw7yXpES,

Dougal here and I am happy to assist wherever I am able. Unfortunately, I do not have access to the Amazon Advertising Console (which is where store creation is). Thanks for providing the case ID and I do see that is is currently being worked and that it has been 4 days since their last correspondence. I would also be escalating to this team so we just have to wait a little longer for a response.

In the interim, I noticed that in the "Build your Brand Store on Amazon," section of the Brand Stores page, it mentions as the first step to Register for Sponsored Ads. I am assuming that happened since you have access to the console, but did want to make sure since sponsored ads is a type of promotion.

I also thought you might find this helpful: Getting started with Stores and while the FAQ section does not mention your specific issue, there is a link to the Stores Content Guidelines and Acceptance Policies and section "3.5 Scheduling," has some bullet points on "Scheduling allows advertisers to choose a launch and end date for a new Store, or a version of an existing Store."

Please let me know how it goes or if the case ends up resolving and you are still having an issue.

Best, Dougal

10
Rispondi
Segui questa discussione per ricevere notifiche sulle nuove attività