Section 3 appeal
Hello, my account was suspended under section 3 I appealed many times but could not recover my account.
Can anyone help me write a good appeal so I can recover my account?
Thank you.
Section 3 appeal
Hello, my account was suspended under section 3 I appealed many times but could not recover my account.
Can anyone help me write a good appeal so I can recover my account?
Thank you.
33 risposte
Seller_4zBzdtgCyS9EI
Appeals are not accepted without the documentation and proof they have requested.
Seller_rI7BZIczK8iAC
Copy and paste here amazon's email about this deactivation. If you see the words "deceptive, fraudulent and illegal" there is no return and no hope of reinstatement.
Seller_rI7BZIczK8iAC
In their deactivation email they explained you EXACTLY what you have to send. did you do this? Probably yes. So something doesn't match. Anything has to match EXACTLY on all documents. It has to match with your "Legal Entity" in your seller account.
You have to send EXACTLY what the ask for, nothing more and nothing less. If they say an utility bill this is ONE utility bill, not two.
Amazon will not tell you what doesn't match. YOU have to verify very carefully anything again. Also you are not allowed to modify any document. And of course you have to send a "Notarized translation" of anything. That has nothing to do with a notary. Don't send a download of your utility bill, but print, scan, send.
Amazon will NOT tell you what is wrong or what is it that doesn't macht. YOU have to verify yourself anything. Did you read carefuly the link in their email?
Seller_rI7BZIczK8iAC
NO CERTAINLY NOT! If you consider yourself as a business man it's time to use your own brain!
You don't have to write an appeal but just to send the documents they want.
Seller_48C8IAdndj5MF
I already submitted 8,9 appeals but i cant recover my account i did not understand how to write appeal how to define actual problem
Seller_48C8IAdndj5MF
I just want to recover my account so i can start working this is new account when i create account in june 2024 i received email your account is active next day i received email that my account is deactivate under section 3 in starting lack of knowledge i submitted wrong documents after few appeal i take break for a 3 months and make appeal with my all original documents and i submitted but they show alert our evaluation is completed need more information to reactive your account .
Seller_rI7BZIczK8iAC
The problem is not to WRITE an appeal. You have to send the correct documents and a valid CREDIT CARD on file. Do you have a credit card on file, not a DEBIT and not a PREPAID?
That was a mistake. The 90 days have passed and your account will remain deactivated forever. You can do nothing more, it's finished.
Seller_48C8IAdndj5MF
But there is still appeal option available
Seller_48C8IAdndj5MF
This is my account and I want to register my LLC on my details. Can I delete this account permanently and use my details for the LLC and create new account.
Seller_rI7BZIczK8iAC
No. At the moment ONE account is suspended you can NOT create a second one. The Artificial Intelligence will see this and suspend any new account too, immediately. Try on another platform.
Seller_48C8IAdndj5MF
Seller_rI7BZIczK8iAC
I don't need to check this, you said anything and the messages from Amazon were clear. It's finished for you. Also, you can not take another name to create another account. The Artificial Intelligence will see that too.
Seller_LImVvUWeyiCfQ
Then submit what Amazon is asking for. They don't want a written appeal; they're trying to verify your identity. They want you to prove you are who you say you are.
Honestly, if you can't even pass the new seller verification without difficulty, this is likely not the platform for you anyway. Amazon is a difficult platform to sell on.
From your screenshot, it appears you need to verify your address. Once you receive the "postcard", enter the code in the box.
When you click the Submit new information button, what is it asking for? You must submit exactly what Amazon wants, nothing more, nothing less.
Have you checked your Performance Notifications as Amazon instructed?
Seller_LImVvUWeyiCfQ
That's not what Amazon asked for.
To reactivate your account, please confirm that there is a valid credit card on file and submit one of the following documents:
-- A business license if applicable
-- A utility bill dated for piped gas, natural gas, electricity, piped water, mobile phone, fixed-line phone, or internet service
^^^ THIS is what they asked for. (See my previous post also).
Seller_LImVvUWeyiCfQ
This is a problem. You must have a credit card to sell on Amazon, and it must be in your name. Do not attempt to use someone else's card.
Seller_LImVvUWeyiCfQ
A debit card is not a valid charge method. A debit card takes money directly from a checking or savings account.
I don't know how to be any more clear about this. You must have a valid charge card in order to sell on Amazon. A charge card charges interest on any unpaid balance, sends a monthly statement, and is not tied to a checking or savings account.
It's the first thing Amazon stated in your Performance Notification:
Seller_JcqvgS6gcldE1
Did you solve your problem if yes how, I'm also facing the same problem.