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Seller_iRNu99MCfyI7b

Please help regarding chargebacks.

Please help regarding chargebacks.

I have been scammed.

Six months ago I received a chargeback from Amazon.

Buyer returned the return request but sent back trash.

They made an AZ claim and our company supported the claim.

It then developed into a chargeback and we provided documentation and photos several times.

Then we were informed that the money would be deducted from our account six months later.

This is clearly a crime, but what should we do in such a case?

Thank you.

113-6659874-6765010

38 visualizzazioni
5 risposte
Stato dell'account
Tag:Stato dell'account, Supporto ai partner di vendita
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user profile
Seller_iRNu99MCfyI7b

Please help regarding chargebacks.

Please help regarding chargebacks.

I have been scammed.

Six months ago I received a chargeback from Amazon.

Buyer returned the return request but sent back trash.

They made an AZ claim and our company supported the claim.

It then developed into a chargeback and we provided documentation and photos several times.

Then we were informed that the money would be deducted from our account six months later.

This is clearly a crime, but what should we do in such a case?

Thank you.

113-6659874-6765010

Stato dell'account
Tag:Stato dell'account, Supporto ai partner di vendita
10
38 visualizzazioni
5 risposte
Rispondi
0 risposte
user profile
Seller_NbYSGJ8Tehgbv
In risposta al post di: Seller_iRNu99MCfyI7b

I know this as charge-back fraud.

Unfortunately, Amazon does not have protections against charge-back fraud. If you want to do anything about this, you have to go to your police station and file charges on the person who committed charge-back fraud.

20
user profile
Stevie_Amazon
In risposta al post di: Seller_iRNu99MCfyI7b

Greetings @Seller_iRNu99MCfyI7b,

Thank you so much for reaching out in the Forums. I am engaging a Community Manager to review this situation further.

All the best,

Stevie

00
user profile
Charly_Amazon
In risposta al post di: Seller_iRNu99MCfyI7b

Hello @Seller_iRNu99MCfyI7b

Thank you for your message and participation on this forum.

In order to follow up, can you please indicate if you appeal the resolution of the A to Z claim made by the buyer ?

If so, what was the outcome ?.

Thank you,

Charly_Amazon

00
Segui questa discussione per ricevere notifiche sulle nuove attività
user profile
Seller_iRNu99MCfyI7b

Please help regarding chargebacks.

Please help regarding chargebacks.

I have been scammed.

Six months ago I received a chargeback from Amazon.

Buyer returned the return request but sent back trash.

They made an AZ claim and our company supported the claim.

It then developed into a chargeback and we provided documentation and photos several times.

Then we were informed that the money would be deducted from our account six months later.

This is clearly a crime, but what should we do in such a case?

Thank you.

113-6659874-6765010

38 visualizzazioni
5 risposte
Stato dell'account
Tag:Stato dell'account, Supporto ai partner di vendita
10
Rispondi
user profile
Seller_iRNu99MCfyI7b

Please help regarding chargebacks.

Please help regarding chargebacks.

I have been scammed.

Six months ago I received a chargeback from Amazon.

Buyer returned the return request but sent back trash.

They made an AZ claim and our company supported the claim.

It then developed into a chargeback and we provided documentation and photos several times.

Then we were informed that the money would be deducted from our account six months later.

This is clearly a crime, but what should we do in such a case?

Thank you.

113-6659874-6765010

Stato dell'account
Tag:Stato dell'account, Supporto ai partner di vendita
10
38 visualizzazioni
5 risposte
Rispondi
user profile

Please help regarding chargebacks.

di Seller_iRNu99MCfyI7b

Please help regarding chargebacks.

I have been scammed.

Six months ago I received a chargeback from Amazon.

Buyer returned the return request but sent back trash.

They made an AZ claim and our company supported the claim.

It then developed into a chargeback and we provided documentation and photos several times.

Then we were informed that the money would be deducted from our account six months later.

This is clearly a crime, but what should we do in such a case?

Thank you.

113-6659874-6765010

Stato dell'account
Tag:Stato dell'account, Supporto ai partner di vendita
10
38 visualizzazioni
5 risposte
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user profile
Seller_NbYSGJ8Tehgbv
In risposta al post di: Seller_iRNu99MCfyI7b

I know this as charge-back fraud.

Unfortunately, Amazon does not have protections against charge-back fraud. If you want to do anything about this, you have to go to your police station and file charges on the person who committed charge-back fraud.

20
user profile
Stevie_Amazon
In risposta al post di: Seller_iRNu99MCfyI7b

Greetings @Seller_iRNu99MCfyI7b,

Thank you so much for reaching out in the Forums. I am engaging a Community Manager to review this situation further.

All the best,

Stevie

00
user profile
Charly_Amazon
In risposta al post di: Seller_iRNu99MCfyI7b

Hello @Seller_iRNu99MCfyI7b

Thank you for your message and participation on this forum.

In order to follow up, can you please indicate if you appeal the resolution of the A to Z claim made by the buyer ?

If so, what was the outcome ?.

Thank you,

Charly_Amazon

00
Segui questa discussione per ricevere notifiche sulle nuove attività
user profile
Seller_NbYSGJ8Tehgbv
In risposta al post di: Seller_iRNu99MCfyI7b

I know this as charge-back fraud.

Unfortunately, Amazon does not have protections against charge-back fraud. If you want to do anything about this, you have to go to your police station and file charges on the person who committed charge-back fraud.

20
user profile
Seller_NbYSGJ8Tehgbv
In risposta al post di: Seller_iRNu99MCfyI7b

I know this as charge-back fraud.

Unfortunately, Amazon does not have protections against charge-back fraud. If you want to do anything about this, you have to go to your police station and file charges on the person who committed charge-back fraud.

20
Rispondi
user profile
Stevie_Amazon
In risposta al post di: Seller_iRNu99MCfyI7b

Greetings @Seller_iRNu99MCfyI7b,

Thank you so much for reaching out in the Forums. I am engaging a Community Manager to review this situation further.

All the best,

Stevie

00
user profile
Stevie_Amazon
In risposta al post di: Seller_iRNu99MCfyI7b

Greetings @Seller_iRNu99MCfyI7b,

Thank you so much for reaching out in the Forums. I am engaging a Community Manager to review this situation further.

All the best,

Stevie

00
Rispondi
user profile
Charly_Amazon
In risposta al post di: Seller_iRNu99MCfyI7b

Hello @Seller_iRNu99MCfyI7b

Thank you for your message and participation on this forum.

In order to follow up, can you please indicate if you appeal the resolution of the A to Z claim made by the buyer ?

If so, what was the outcome ?.

Thank you,

Charly_Amazon

00
user profile
Charly_Amazon
In risposta al post di: Seller_iRNu99MCfyI7b

Hello @Seller_iRNu99MCfyI7b

Thank you for your message and participation on this forum.

In order to follow up, can you please indicate if you appeal the resolution of the A to Z claim made by the buyer ?

If so, what was the outcome ?.

Thank you,

Charly_Amazon

00
Rispondi
Segui questa discussione per ricevere notifiche sulle nuove attività