Entire Feedback Is Directed at Amazon, Not the Seller
Hello Amazon Community,
I recently received feedback that states:
"Amazon you are lousy. I reported I had canceled this order weeks ago. I have reported it to Amazon a few times; you have done nothing to help me, and now you ask for this. 'Do your job Amazon.' I'm calling corporate in NY in the morning to remind them of what a lousy job you're doing."
This feedback is directed entirely at Amazon's customer service and processes, not my performance as a seller. I believe this meets Amazon’s feedback removal guidelines as it does not reflect my service or actions.
I submitted a removal request through Feedback Manager under Case ID 16544838671, but it was denied.
If anyone has suggestions or insights on how to proceed, I would greatly appreciate your input.
Case ID 16544838671
Thank you!
Please Help @Tatiana_Amazon @Cade_Amazon @SEAmod @Quincy_Amazon
Entire Feedback Is Directed at Amazon, Not the Seller
Hello Amazon Community,
I recently received feedback that states:
"Amazon you are lousy. I reported I had canceled this order weeks ago. I have reported it to Amazon a few times; you have done nothing to help me, and now you ask for this. 'Do your job Amazon.' I'm calling corporate in NY in the morning to remind them of what a lousy job you're doing."
This feedback is directed entirely at Amazon's customer service and processes, not my performance as a seller. I believe this meets Amazon’s feedback removal guidelines as it does not reflect my service or actions.
I submitted a removal request through Feedback Manager under Case ID 16544838671, but it was denied.
If anyone has suggestions or insights on how to proceed, I would greatly appreciate your input.
Case ID 16544838671
Thank you!
Please Help @Tatiana_Amazon @Cade_Amazon @SEAmod @Quincy_Amazon
0 risposte
Michelle_Amazon
Hello @Seller_r0B9ZV2sbBPNH,
Than you for reaching out. I am asking for this to be reviewed again and will follow up when I have more information.
Regards,
Michelle