The word generic has been added to my title
alot but not all of my generic brand items have had the word generic added to the title and last week some of my fba fees changed and I had to get items re measured does someone at Amazon Amazon not like me?
The word generic has been added to my title
alot but not all of my generic brand items have had the word generic added to the title and last week some of my fba fees changed and I had to get items re measured does someone at Amazon Amazon not like me?
Sakura_Amazon_
Hello @Seller_0IvHVYCuMA8mx,
This is Sakura from Amazon. Welcome to the Seller Forums.
Would you mind sharing one of the ASINs that has the word generic in the title?
Regarding the FBA fees, have you already sent a remeasurement request?
You can find all the steps on how to do it here : Understanding item package weight and dimensions
@Seller_rMu1kXz22G3SR Thank you for your support here and your detailed explanation! I see that you are a new poster here. Welcome to the Seller Forums ✨
Regards,
Sakura
0 risposte
Seller_0IvHVYCuMA8mx
anyone at Amazon able to able to help I'm getting the run around from support they keep saying I want to make a change because I listed the title wrong but that's not what's happened someone or something has added the word generic to the title but support don't seem to under understand
Seller_rMu1kXz22G3SR
Hey there!
It sounds like you've hit a couple of bumps with your Amazon listings and fees! I can assure you it’s unlikely that someone at Amazon has it out for you—these issues are quite common and usually stem from automated systems that Amazon has in place to manage listings and fees.
Regarding the word "generic" being added to some of your product titles, Amazon might be updating listings to ensure clarity for customers about brand names and unbranded items. This is typically automated and can sometimes be inconsistent across similar products.
As for the change in FBA fees and the re-measurement of items, Amazon periodically reviews and updates their storage and fulfillment requirements. This can sometimes result in unexpected adjustments like the ones you’ve experienced. These adjustments are also automated based on measurements and weights recorded during handling, so discrepancies can lead to changes in fees.
My suggestion would be to review your listings to ensure everything is up-to-date and accurately reflects your products. If you see issues with how products are measured or described, reaching out to Amazon Seller Support is a good move. They can help sort out these quirks and ensure everything is squared away.
Hang in there, and don’t worry—it’s just Amazon being Amazon!
I hope this helps,
Ele
Sakura_Amazon_
Hello @Seller_0IvHVYCuMA8mx,
This is Sakura from Amazon. Welcome to the Seller Forums.
Would you mind sharing one of the ASINs that has the word generic in the title?
Regarding the FBA fees, have you already sent a remeasurement request?
You can find all the steps on how to do it here : Understanding item package weight and dimensions
@Seller_rMu1kXz22G3SR Thank you for your support here and your detailed explanation! I see that you are a new poster here. Welcome to the Seller Forums ✨
Regards,
Sakura
Seller_EkGoiphKgUnUI
I dont really get the impression that Amazon likes any of us ha ha ha
Sakura_Amazon_
@Seller_0IvHVYCuMA8mx,
I see that the Partner Team made requested title changes, and it can take up to 48 hours for the updates to be visible.
You were informed about it in case 9767510322.
Could you please wait 48 hours and let me know if your issue was solved?
Regards,
Sakura
