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Seller_obfTYnn33dpW7

AGL-AWD Shipment Problems

Does anyone know how to escalate a case of an AGL shipment not showing up on AWD Inventory after four weeks?

AGL-AWD Seller Support have not been able to give us any update.

The AGL Proof of Delivery shows

  • Arrival date: 2024/10/09
  • FC scheduled processing end date: 2024/10/13
  • Unload date: 2024/10/21

Shipment references

  • AGL Shipment ID:STAR-QJTFXFNN5PE2M
  • Amazon reference ID:2RA7HSHZ

Amazon Case ID

  • Case ID 16556285401

Any help is much appreciated

Thanks

Mark

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Seller_obfTYnn33dpW7

AGL-AWD Shipment Problems

Does anyone know how to escalate a case of an AGL shipment not showing up on AWD Inventory after four weeks?

AGL-AWD Seller Support have not been able to give us any update.

The AGL Proof of Delivery shows

  • Arrival date: 2024/10/09
  • FC scheduled processing end date: 2024/10/13
  • Unload date: 2024/10/21

Shipment references

  • AGL Shipment ID:STAR-QJTFXFNN5PE2M
  • Amazon reference ID:2RA7HSHZ

Amazon Case ID

  • Case ID 16556285401

Any help is much appreciated

Thanks

Mark

Gestisci ordini
Tag:Magazzino
10
84 visualizzazioni
6 risposte
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Topher_Amazon
In risposta al post di: Seller_obfTYnn33dpW7

Hi @Seller_obfTYnn33dpW7,

I'm sorry to read about this experience. I've escalated to our AWD partners and they are working with the internal team to research and resolve the issue. I'll advise here as soon as I hear back.

Topher

10
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user profile
Seller_obfTYnn33dpW7

AGL-AWD Shipment Problems

Does anyone know how to escalate a case of an AGL shipment not showing up on AWD Inventory after four weeks?

AGL-AWD Seller Support have not been able to give us any update.

The AGL Proof of Delivery shows

  • Arrival date: 2024/10/09
  • FC scheduled processing end date: 2024/10/13
  • Unload date: 2024/10/21

Shipment references

  • AGL Shipment ID:STAR-QJTFXFNN5PE2M
  • Amazon reference ID:2RA7HSHZ

Amazon Case ID

  • Case ID 16556285401

Any help is much appreciated

Thanks

Mark

84 visualizzazioni
6 risposte
Gestisci ordini
Tag:Magazzino
10
Rispondi
user profile
Seller_obfTYnn33dpW7

AGL-AWD Shipment Problems

Does anyone know how to escalate a case of an AGL shipment not showing up on AWD Inventory after four weeks?

AGL-AWD Seller Support have not been able to give us any update.

The AGL Proof of Delivery shows

  • Arrival date: 2024/10/09
  • FC scheduled processing end date: 2024/10/13
  • Unload date: 2024/10/21

Shipment references

  • AGL Shipment ID:STAR-QJTFXFNN5PE2M
  • Amazon reference ID:2RA7HSHZ

Amazon Case ID

  • Case ID 16556285401

Any help is much appreciated

Thanks

Mark

Gestisci ordini
Tag:Magazzino
10
84 visualizzazioni
6 risposte
Rispondi
user profile

AGL-AWD Shipment Problems

di Seller_obfTYnn33dpW7

Does anyone know how to escalate a case of an AGL shipment not showing up on AWD Inventory after four weeks?

AGL-AWD Seller Support have not been able to give us any update.

The AGL Proof of Delivery shows

  • Arrival date: 2024/10/09
  • FC scheduled processing end date: 2024/10/13
  • Unload date: 2024/10/21

Shipment references

  • AGL Shipment ID:STAR-QJTFXFNN5PE2M
  • Amazon reference ID:2RA7HSHZ

Amazon Case ID

  • Case ID 16556285401

Any help is much appreciated

Thanks

Mark

Gestisci ordini
Tag:Magazzino
10
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6 risposte
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Topher_Amazon
In risposta al post di: Seller_obfTYnn33dpW7

Hi @Seller_obfTYnn33dpW7,

I'm sorry to read about this experience. I've escalated to our AWD partners and they are working with the internal team to research and resolve the issue. I'll advise here as soon as I hear back.

Topher

10
Segui questa discussione per ricevere notifiche sulle nuove attività
user profile
Topher_Amazon
In risposta al post di: Seller_obfTYnn33dpW7

Hi @Seller_obfTYnn33dpW7,

I'm sorry to read about this experience. I've escalated to our AWD partners and they are working with the internal team to research and resolve the issue. I'll advise here as soon as I hear back.

Topher

10
user profile
Topher_Amazon
In risposta al post di: Seller_obfTYnn33dpW7

Hi @Seller_obfTYnn33dpW7,

I'm sorry to read about this experience. I've escalated to our AWD partners and they are working with the internal team to research and resolve the issue. I'll advise here as soon as I hear back.

Topher

10
Rispondi
Segui questa discussione per ricevere notifiche sulle nuove attività