Coc - Your Amazon.com seller account has been deactivated
I received a message like the one below. I sent an appeal to this message with invoices, receipts. This time, the CoC e-mail arrived and was rejected. Account health rating is 200. I have no violations of any kind. No late submissions. Invalid and double no tracking number. No negative feedback and no A-Z. Despite this, they deactivated my account.
1.mail
Your Amazon.com seller account has been deactivated, and your listings have been removed. Ship any open orders to avoid further impact on your account. After 90 days of receiving this notification, you may request a fund disbursement by contacting disbursement-appel....We will conduct a separate investigation to evaluate your account, and if we find that you have engaged in deceptive, fraudulent, or illegal activity, abused our system, or repeatedly violated our policies that protect our customers and selling partners, we may withhold some or all of the funds in your account.
Why is this happening?
We were unable to verify information related to your seller account or did not receive any new information regarding your listings or selling history.
2. mail
We received your submission but we are unable to reactivate your account. Upon review of your account, we confirmed that your Amazon seller account has been used to engage in deceptive, fraudulent, or illegal activity that harms our customers, other selling partners, and our store.
Why is this happening?
Your Amazon seller account has been deactivated in accordance with section 3 of Amazon Business Solutions Agreement.
They asked for verification about my account, but when I sent it, it was rejected even though it was correct. Also, there is no detailed information. I do not know what to do. Can anyone give an idea?
Thanks
Coc - Your Amazon.com seller account has been deactivated
I received a message like the one below. I sent an appeal to this message with invoices, receipts. This time, the CoC e-mail arrived and was rejected. Account health rating is 200. I have no violations of any kind. No late submissions. Invalid and double no tracking number. No negative feedback and no A-Z. Despite this, they deactivated my account.
1.mail
Your Amazon.com seller account has been deactivated, and your listings have been removed. Ship any open orders to avoid further impact on your account. After 90 days of receiving this notification, you may request a fund disbursement by contacting disbursement-appel....We will conduct a separate investigation to evaluate your account, and if we find that you have engaged in deceptive, fraudulent, or illegal activity, abused our system, or repeatedly violated our policies that protect our customers and selling partners, we may withhold some or all of the funds in your account.
Why is this happening?
We were unable to verify information related to your seller account or did not receive any new information regarding your listings or selling history.
2. mail
We received your submission but we are unable to reactivate your account. Upon review of your account, we confirmed that your Amazon seller account has been used to engage in deceptive, fraudulent, or illegal activity that harms our customers, other selling partners, and our store.
Why is this happening?
Your Amazon seller account has been deactivated in accordance with section 3 of Amazon Business Solutions Agreement.
They asked for verification about my account, but when I sent it, it was rejected even though it was correct. Also, there is no detailed information. I do not know what to do. Can anyone give an idea?
Thanks
0 risposte
Seller_CW0P5hgbsiqWX
Amazon knows what an invoice includes. An invoice is used when Your business has a retail commercial credit account with the manufacturer. Most all included.
- YOUR: business name, business address, business phone, sales tax exempt number, your EIN number, your credit line, terms of sale
- MANUFACTURER’S: address, phone, EIN number, account Rep’s name
- PRODUCT’S: quantity, SKU-Model number,
- DISCOUNTS PROCESSES ON THIS PURHASE: quantity, sale, specials
- TERMS OF SHIPPING: method, who pays, company used, tracking number
Some have more, and some have less, but they all use the same basic format. Even when you call and make a small online order and pay by credit card, an invoice is still sent to you separately containing all of the above.
If you purchased the items from a distributor using cash and carry, or on-line with a credit card, and paid sales tax on it, you are not buying wholesale from the manufacturer.
CR_Amazon
@Seller_zL4JZu38QNYj8
Hello there, my name is CR and wanted to quickly pop in here.
You have already received some great guidance by fellow community member, @Seller_CW0P5hgbsiqWX, above - thank you!
I only wanted to add a couple of videos from Seller University that I think can help you here.
CR_Amazon
